Published by TVP S.A. on Oct 7, 2024

Report an issue with TVP INFO.
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Why should I report an Issue with TVP INFO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TVP S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TVP INFO

1. Dzięki jasnemu podziałowi na sekcje „czytaj” lub „oglądaj” w szybki sposób możesz dotrzeć do treści, które Cię interesują.

2. Teraz transmisję na żywo i najciekawsze wideo uruchomisz jednym przyciskiem „oglądaj”. Wolisz czytać?

3. Pobierz aplikację mobilną TVP Info na swój telefon lub tablet.

4. Dodatkowo funkcja powiadomień sprawi, że będziesz zawsze na bieżąco.

5. Przerzuć się na strumień „czytaj”, gdzie znajdziesz materiały portalu tvp. info.

TVP INFO Customer Insights

1. Very Good.On The bottom of the screen don't forget to switch to read from watch if you want to read news and from read to watch if you want to watch .Nie zapomnianij przełączyć na dole ekranu z czytaj do oglądaj I odwrotnie w zależności od potrzeby.No ability to change theme/background.

2. Uninstalled will keep reading in the browser.Doesn't work most times and when it works... it's filled with nothing but lies.Very good application, great news about Poland.Amazing app.

3. A propaganda mouthpiece, nothing elseNo cast option.

4. Unbiased news.Love the app.

5. Non senseNo cast option.

6. Using system dark on Android.

7. Love the information.

8. #duda2020Abysmal standards of reporting.

9. That must be!!!works very well.

10. Thank but no thanks.

Steps to Troubleshoot & Fix TVP INFO Issues

1. Fix TVP INFO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TVP INFO: Restarting the app will resolve most errors.
  2. Update the TVP INFO App. Here is how:
    1. On Android goto PlayStore » Search for "TVP INFO" » Open TVP INFO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TVP INFO » click "UPDATE".
  3. Clear TVP INFO app cache: Clearing cached data will force your app to retrieve the latest data directly from TVP INFO servers.
    1. On Android, goto Settings » Apps » Select "TVP INFO" » click Storage » click "Clear Cache".
  4. Check TVP INFO app permissions. If any of these permissions required to use your device's features are disenabled, TVP INFO might not work.
  5. Uninstall and reinstall TVP INFO. If nothing else has worked, completely uninstall TVP INFO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TVP INFO not working


2. Fix TVP INFO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TVP INFO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TVP INFO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TVP INFO may not be able to connect to the Internet when running in the background.

Reported Issues

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