Contact Solid Explorer File Manager Customer Service

Why should I report an Issue with Solid Explorer File Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NeatBytes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can also copy the path of the folders, create ftp connections, easily see which files are using a lot of space, the list of options is huge.File accessing on SD card is miserably slow with certain folders, annoying bug where if I tap on a zoomed in photo it zooms out (fixed by giving app fullscreen permission around camera hole punch), and smb performance could use a tweak.

2. You guys need to reach out to me and fix this, I'm not paying twice for the same app especially when you guys didn't warn anyoneWas using FX File explorer for cloud storage but I need access to Android/data and the dropped support for it.

3. Too bad it's only a small but critcal detail that prevents me from using Solid :( Also would be nice if I could self-sort the left panel headers such as "background" "tools" and "collections" but that alone doesn't stop me from using it, just more of a want than necessity.Excellent app (Pro version).

4. Would buy again.YOU NEED TO FIX THIS BS! Surprise! I paid for the unlock key on solid explorer MANY years ago, and I just went to open the app on my phone and Besides being locked out with no profile information, it's telling me I have to start a free 14-day trial.

5. Other machines on the network don't have the problem.Worked great on past phones, but on my Pixel 5a you have to push the back button slowly or it just refreshes the same folder endlessly.

6. The biggest issue for me is when you're moving files the left menu doesn't appear to be accessible so you can't get to your bookmarks, leaving you to navigate through folders to get to where you want.

7. Has been a great app for a few years I've been using it now.

8. When adding in the storage manager it appears to be fine but then when I try to access it it says there is a problem with the network.

9. Perfect 10 stars!!!!!Would be so perfect on Chromebook if it displayed PDF/Document "content" on the Google Drive icons (like the built in file manager does).

10. I like that includes the option for .noname files, hide folders from other apps, other apps will not see it.

11. You can buy this app, it totally worth your money, it will be the end of searching a great File Explorer.

1. Fix Solid Explorer File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Solid Explorer File Manager: Restarting the app will resolve most errors.
2. Update the Solid Explorer File Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Solid Explorer File Manager" » Open Solid Explorer File Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solid Explorer File Manager » click "UPDATE".
3. Clear Solid Explorer File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Solid Explorer File Manager servers.
   1. On Android, goto Settings » Apps » Select "Solid Explorer File Manager" » click Storage » click "Clear Cache".
4. Check Solid Explorer File Manager app permissions. If any of these permissions required to use your device's features are disenabled, Solid Explorer File Manager might not work.
5. Uninstall and reinstall Solid Explorer File Manager. If nothing else has worked, completely uninstall Solid Explorer File Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Solid Explorer File Manager not working

2. Fix Solid Explorer File Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Solid Explorer File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Solid Explorer File Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Solid Explorer File Manager may not be able to connect to the Internet when running in the background.