Published by Backdrop Studios on Aug 28, 2023

Report an issue with Backdrop.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Backdrop - Find Pretty Places?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Backdrop Studios to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Backdrop - Find Pretty Places image 1 contact Backdrop - Find Pretty Places image 2

About Backdrop - Find Pretty Places

1. Backdrop helps you find & share beautiful places, whether it's a cosy coffee shop a few miles away or a breathtaking lake halfway around the world. - Find the prettiest places nearby with Backdrops Near You. - Get relevant information about a place — from outdoor seating to Wi-Fi — before you visit. - Create collections to save backdrops you’d like to visit. - See what backdrops your friends are sharing and liking. - Post your own backdrops and share exciting places you've discovered. - Review and vote on backdrops you want to see on the app. - Earn redeemable points for participating in the community.

Backdrop Customer Insights

1. Once entered, it sends a confirmation link to Gmail, when I click the confirmation link, it sends back to the same login page where it asks to enter email to send magic link.

2. It's awesome!1 ☆ because one can actually find beautiful pictures on the app but it takes forever to load a particular image.Takes a lot of time to load images and most time doesn't at all.

3. And (2) choose an option? Free wifi, parking available, etc.? What if none apply? I won't be using this app any more until it is updated to fix these issues.I don't think you have it quite fixed on the android version.

4. I've been trying to get specific places since and even after selecting Lagos it shows me other places except the place I picked.

5. If you're a tourist in SF or New York, they have the city, but if you want to find places where you live, unlikely.

6. Anytime I need to have fun and chill, it's straight to Backdrop and I love that I can find really nice places near me.

7. I really wanted to like the app but some work still has to be done on it to deliver a bug free experience.Meh. They only have the big popular cities, and even from those there are some odd choices.

8. You can get better ideas, faster, with a simple Google search.Doesn't work on play store.

9. First it asks to enter GMAIL to get a magic link.

10. Keeps crashing and when you try to send error feedback, it just doesn't work.

11. Also, while some of the places are beautiful, some of the "backdrops" are things like ordinary hotel hallways.

Steps to Troubleshoot & Fix Backdrop Issues

1. Fix Backdrop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Backdrop: Restarting the app will resolve most errors.
  2. Update the Backdrop App. Here is how:
    1. On Android goto PlayStore » Search for "Backdrop" » Open Backdrop - Find Pretty Places » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Backdrop » click "UPDATE".
  3. Clear Backdrop - Find Pretty Places app cache: Clearing cached data will force your app to retrieve the latest data directly from Backdrop servers.
    1. On Android, goto Settings » Apps » Select "Backdrop - Find Pretty Places" » click Storage » click "Clear Cache".
  4. Check Backdrop app permissions. If any of these permissions required to use your device's features are disenabled, Backdrop might not work.
  5. Uninstall and reinstall Backdrop. If nothing else has worked, completely uninstall Backdrop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Backdrop not working


2. Fix Backdrop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Backdrop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Backdrop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Backdrop may not be able to connect to the Internet when running in the background.

Reported Issues