Published by SUNAT

Report an issue with App SUNAT.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with App SUNAT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SUNAT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact App SUNAT image 1 contact App SUNAT image 2

App SUNAT Customer Insights

1. You have to do this in the Personas Sunat App (orange icon) that doesn't appear in Android.

2. This app doesn't have the app to change your clave Sol.

3. This app appears in IPhone if you are in the USWorst in my lifeWaste.

Steps to Troubleshoot & Fix App SUNAT Issues

1. Fix App SUNAT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart App SUNAT: Restarting the app will resolve most errors.
  2. Update the App SUNAT App. Here is how:
    1. On Android goto PlayStore » Search for "App SUNAT" » Open App SUNAT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for App SUNAT » click "UPDATE".
  3. Clear App SUNAT app cache: Clearing cached data will force your app to retrieve the latest data directly from App SUNAT servers.
    1. On Android, goto Settings » Apps » Select "App SUNAT" » click Storage » click "Clear Cache".
  4. Check App SUNAT app permissions. If any of these permissions required to use your device's features are disenabled, App SUNAT might not work.
  5. Uninstall and reinstall App SUNAT. If nothing else has worked, completely uninstall App SUNAT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing App SUNAT not working


2. Fix App SUNAT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make App SUNAT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to App SUNAT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, App SUNAT may not be able to connect to the Internet when running in the background.

Reported Issues