Published by U.S. Naval Institute

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Why should I report an Issue with Naval History Magazine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of U.S. Naval Institute to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Naval History Magazine Customer Insights

1. I am a retired USN veteran, get this app up and operational!The app is installed but "no internet connection" error message appears, although no other apps have that problem"Unable to validate the receipt due to missing shared secret.To resolve this issue, use Project Settings page of Adobe Experience Manager Mobile portal to specify the shared secret." What the hell is this?Always says no internet connection.

2. I just tried to load this app, it said I had no internet connection.

3. Won't loadLove it , Great history .

4. Even though I just downloaded it! I removed it because I can't get it.

Steps to Troubleshoot & Fix Naval History Magazine Issues

1. Fix Naval History Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Naval History Magazine: Restarting the app will resolve most errors.
  2. Update the Naval History Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "Naval History Magazine" » Open Naval History Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Naval History Magazine » click "UPDATE".
  3. Clear Naval History Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Naval History Magazine servers.
    1. On Android, goto Settings » Apps » Select "Naval History Magazine" » click Storage » click "Clear Cache".
  4. Check Naval History Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Naval History Magazine might not work.
  5. Uninstall and reinstall Naval History Magazine. If nothing else has worked, completely uninstall Naval History Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Naval History Magazine not working


2. Fix Naval History Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Naval History Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Naval History Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Naval History Magazine may not be able to connect to the Internet when running in the background.

Reported Issues