Published by National Pest Management Assocation on Nov 11, 2023

Report an issue with NPMA Field Guide PRO.
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Why should I report an Issue with NPMA Field Guide PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of National Pest Management Assocation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NPMA Field Guide PRO Customer Insights

1. From what I can see it doesn't look like the have added and species or features.Previous version of the app was great and required a single purchase.

2. Charging a subscription for it is foolish - I wish I still had the old version downloaded.

3. The app itself looks like it is was designed in 2016 and never saw a serious update.I had to uninstall this because I had purchased the hard copy directly from then NPCA.

4. Now charging a monthly subscription.

5. Payed for the last version one time.

6. Then I get a new phone and have to buy a monthly subscription.

7. Hard passIncomplete app, typos throughout descriptions, missing modern information.

8. App itself is a great resource for PMP's, but is a bit clunky.Same as everyone else, paid for this before.

9. Create a new app instead of trying to manipulate me into paying for this nonsense.

10. Nevertheless, this book/guide is my pride possession.Not helpful at bug identification.

11. Feel kind if ripped off.

Steps to Troubleshoot & Fix NPMA Field Guide PRO Issues

1. Fix NPMA Field Guide PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NPMA Field Guide PRO: Restarting the app will resolve most errors.
  2. Update the NPMA Field Guide PRO App. Here is how:
    1. On Android goto PlayStore » Search for "NPMA Field Guide PRO" » Open NPMA Field Guide PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NPMA Field Guide PRO » click "UPDATE".
  3. Clear NPMA Field Guide PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from NPMA Field Guide PRO servers.
    1. On Android, goto Settings » Apps » Select "NPMA Field Guide PRO" » click Storage » click "Clear Cache".
  4. Check NPMA Field Guide PRO app permissions. If any of these permissions required to use your device's features are disenabled, NPMA Field Guide PRO might not work.
  5. Uninstall and reinstall NPMA Field Guide PRO. If nothing else has worked, completely uninstall NPMA Field Guide PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NPMA Field Guide PRO not working


2. Fix NPMA Field Guide PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NPMA Field Guide PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NPMA Field Guide PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NPMA Field Guide PRO may not be able to connect to the Internet when running in the background.

Reported Issues