Published by Mopria Alliance on Nov 6, 2023

Report an issue with Mopria Print Service.
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Why should I report an Issue with Mopria Print Service?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mopria Alliance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mopria Print Service

1. The Mopria Print Service also allows users to print using the Share feature from many of their favorite apps including Facebook, Flipboard, LinkedIn, Twitter and Pinterest, giving users the power to print easily.

2. The Share icon is conspicuously placed and users simply select the Mopria Print Service option, select their printer, adjust settings and print.

3. Mopria Print Service enables printing over Wi-Fi or Wi-Fi Direct from your Android smartphone or tablet to Mopria® certified printers and multi-function printers (MFPs).

4. When using the Share feature, users will see a Mopria Print Service option is included as an option after email and messaging.

5. Easily print photos, web pages and documents when your mobile device is connected to a Mopria® certified printer through a wireless network or using Wi-Fi Direct®.

6. Mopria Print Service is pre-installed on some Android and Amazon devices.

7. Control print settings such as color, number of copies, duplex, paper size, page range, media type and orientation.

8. In the workplace, take advantage of the advanced punching, folding, stapling, PIN printing, user authentication, and accounting features.

9. The device manufacturer determines which devices have the Mopria Print Service pre-installed and if the Mopria Print Service can be uninstalled from such devices.

Mopria Print Service Customer Insights

1. This would be a great app for people who are sick of not having an app that let's them print straight from their phone to a printer, but after years of dealing with multiple brands of android phones and HP and Canon printers, I got smart and bought an Epson that hasn't failed to print over wifi yet.

2. Now it's just a hassle.What a useless app, on a brother laser multifuncion about 25% of the time says failed no network and then never cancels the print so have to go to printer to cancel which then takes ages.

3. On first use, you have to agree to terms and conditions, which I read and considered to be reasonable.It works, but not exactly as expected ... The pictures seem to get resized, however, not that it would represent, what the pictures originally show ... off-center and slightly enlarged ... pictures get cut in places you don't want! A portrait might get an ear cut off on one side, as an example ... Either you can fix this, or I'll look for another printer.

4. I can edit the page however I need it to be to make sure it all prints at a normal font or picture size unlike when I print directly from photos or gallery.

5. Definitely saves time.This is the ONLY app that allows me to wirelessly print to my Epson WF-2630 from my Samsung 9.

6. Unfortunately, I'm looking for an app that allows my to change the page layout so that I can condense a PDF to print multiple pages on one page.

7. I had no issues setting it up and I love that I can print from my phone instead of having to get onto my computer.

8. This can't.I have been using this app for 7 months now and It prints like a champ everytime, I basically use it as my default printer.

9. It's not the printer, as it works using my laptop remotely through router.

10. It appears in the "share" menu inside other apps, and let's you select a printer and some settings.

11. Love it so far after printing a few documents.My HP Photosmart printer stopped working for me.

Steps to Troubleshoot & Fix Mopria Print Service Issues

1. Fix Mopria Print Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mopria Print Service: Restarting the app will resolve most errors.
  2. Update the Mopria Print Service App. Here is how:
    1. On Android goto PlayStore » Search for "Mopria Print Service" » Open Mopria Print Service » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mopria Print Service » click "UPDATE".
  3. Clear Mopria Print Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Mopria Print Service servers.
    1. On Android, goto Settings » Apps » Select "Mopria Print Service" » click Storage » click "Clear Cache".
  4. Check Mopria Print Service app permissions. If any of these permissions required to use your device's features are disenabled, Mopria Print Service might not work.
  5. Uninstall and reinstall Mopria Print Service. If nothing else has worked, completely uninstall Mopria Print Service then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mopria Print Service not working


2. Fix Mopria Print Service Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mopria Print Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mopria Print Service not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mopria Print Service may not be able to connect to the Internet when running in the background.

Reported Issues