Contact Map of Life Customer Service

Why chat with our AI Map of Life Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Map of Life.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Most of the information of a certain species, a koala for example, is taken from wikipedia.I hate that you have to use this app only when you have Wi-Fi, I hope you add more national parks or overall you can use the whole app offline when you're herping or just taking a stroll through you're garden, please add this to your next major update,thank you!The precision of the underlying datasets must be the real restriction, but the area select could do with being made a lot smaller.Very useful information you can find about different animals!This game is really good but I want to see dinosaurI live a mile from the centre of Birmingham (UK).

2. Other than that I love love love it.I like the app as it provides the status and location of a certain species although some species are not present in the app.

3. Apparently, there are wild boar hiding out somewhere among the council estates and high rises, while deer wander around the leafier parts of Edgbaston.

4. Great, but please finish! At least finish the species on the map already.

5. I volunteer my time to help, and I'm sure many others would be willing.

6. No photos for many if not all fish and many others.

7. It would make the app a million times better.

1. Fix Map of Life Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Map of Life: Restarting the app will resolve most errors.
2. Update the Map of Life App. Here is how:
   1. On Android goto PlayStore » Search for "Map of Life" » Open Map of Life » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Map of Life » click "UPDATE".
3. Clear Map of Life app cache: Clearing cached data will force your app to retrieve the latest data directly from Map of Life servers.
   1. On Android, goto Settings » Apps » Select "Map of Life" » click Storage » click "Clear Cache".
4. Check Map of Life app permissions. If any of these permissions required to use your device's features are disenabled, Map of Life might not work.
5. Uninstall and reinstall Map of Life. If nothing else has worked, completely uninstall Map of Life then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Map of Life not working

2. Fix Map of Life Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Map of Life be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Map of Life not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Map of Life may not be able to connect to the Internet when running in the background.