Published by Lions Clubs International

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Why should I report an Issue with MyLion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lions Clubs International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MyLion

1. MyLion by Lions Clubs International makes it easy to connect with other Lions Clubs members, set up and promote club service activities, and discover more projects that interest you—all from your mobile device.

2. Available for Lions Clubs members and non-members too! • Set up a service, fundraising, or other activity from simple, predesigned templates. • Recruit volunteers via your news feed and invites. • Follow users and make new friends with social features. • Store maps, volunteer contacts, and other logistics. • Search activities by type of project, location, or interests. • Post photos and stories about your own projects, and easily share MyLion posts on Facebook. • Chat in real time with any Lion, or send a personal message.

MyLion Customer Insights

1. Kindly take action as soon as possibleVery slowly and some options are touchly four or five times,one programs are uploaded time are maximum 3 minutes but at the same time the application are improving easy to handle with this so pls next update check than corrections.I am not able to join(invited).. not able to post pictures ..not able to update pass activities..not able to report or set up past activities.. how to encourage my member to use the app with all these unworkable items.

2. It is already useful and when fully developed it will be a tremendous communication and management tool for all Lions, Lions Clubs and Lions Districts worldwide.Excellent tool to keep our activities reports, but it still needs a lot of work.

3. The admin team please take a look and this will be very useful for the entire Lions fraternity.Some of the icons within the app is unresponsive, for example the icon for options and change profile picture.

4. Only showing one screen with events, everything else, all icons not functioning.Not able to login in app and website.

5. Application experience is slightly laggy, wish it could be smoother and more user friendly.Even after being registered for over a year, I'm unable to login.

6. Inspite of putting the correct login credentials, the app still shows that the credentials are incorrect.

7. Not enough space to report service activity on android/smart phone device.

8. Also not able to register new account.

9. I even tried to uninstall and reinstallMost features not functioning.

10. I have so much trouble uploading photos, most of the time it never works.

11. Most of it works well but some features still need debugging or implementation.

Steps to Troubleshoot & Fix MyLion Issues

1. Fix MyLion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyLion: Restarting the app will resolve most errors.
  2. Update the MyLion App. Here is how:
    1. On Android goto PlayStore » Search for "MyLion" » Open MyLion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyLion » click "UPDATE".
  3. Clear MyLion app cache: Clearing cached data will force your app to retrieve the latest data directly from MyLion servers.
    1. On Android, goto Settings » Apps » Select "MyLion" » click Storage » click "Clear Cache".
  4. Check MyLion app permissions. If any of these permissions required to use your device's features are disenabled, MyLion might not work.
  5. Uninstall and reinstall MyLion. If nothing else has worked, completely uninstall MyLion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyLion not working


2. Fix MyLion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyLion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyLion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyLion may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My lion Account login problem

    — by Binder Pal 2 years ago

  • Please delete my Lion Account
    Member Id - 1892150

    — by Mohini Patel 2 years ago