Contact Notepad Customer Service

Why should I report an Issue with Notepad?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dmitry Korotkov to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I had this on my phone for over year and had a list of important things written down but last week when I opened it to check something I was horrified to see that my list of notes didn't exist anymore and I noticed that the page had a different format then before.

2. The only issue is items on your list can easily be erased so when not using a list, I keep it on a "blank page".So far so good.

3. If you want backups you upgrade to Pro version which only costs $4.99 -- an excellent price compared to other apps with per month or per year chargesThis is a one-of-a-kind notepad app, very simple and easy to use.

4. SECOND SMALL GRIPE: I wish I could delete a document from within the document itself, rather than having to go to the contents first.It's ok for what it is, but don't rely on it to keep your notes saved.

5. It use to allow to be the target of a "share," for example, from a YouTube video - it would open to a new page populated with the link, allowing you to add notes.

6. New notes are made by scrolling to the bottom of the Contents page and tapping on "blank page" -- not limited to 3.

7. Uninstalled.The Notepad app is a convenient way to keep reminders, notes, lists, and other writings.

8. I don't usually take the time to write a review but I strongly recommend you try this first before any other notepad or memo apps.

9. I tried using this for things like weekly dinner menu planning, but half the time I'd return to the app all the content from the note was erased.

10. ONE SMALL GRIPE: There is a light, semi transparent icon in the lower right corner indictating how to make a new page.

11. It can utilize your phone's clipboard in order to copy/paste into other apps and/or emails.

1. Fix Notepad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Notepad: Restarting the app will resolve most errors.
2. Update the Notepad App. Here is how:
   1. On Android goto PlayStore » Search for "Notepad" » Open Notepad » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Notepad » click "UPDATE".
3. Clear Notepad app cache: Clearing cached data will force your app to retrieve the latest data directly from Notepad servers.
   1. On Android, goto Settings » Apps » Select "Notepad" » click Storage » click "Clear Cache".
4. Check Notepad app permissions. If any of these permissions required to use your device's features are disenabled, Notepad might not work.
5. Uninstall and reinstall Notepad. If nothing else has worked, completely uninstall Notepad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Notepad not working

2. Fix Notepad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Notepad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Notepad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Notepad may not be able to connect to the Internet when running in the background.