Published by warenix

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Why chat with our AI Web2PDF Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Web2PDF.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. My humble request to this app maker that please recover this problem.Broken. Convert > "Converting" > notification pops up saying "Chain validation failed".Seems to work well.

2. I just installed web snapshot which does worksays 'loading content.....' then it keeps saying 'preparing.........' and never ends preparing.

3. But, so far, very pleased.why no progress bar when converting...???Quite simply, it doesn't work.

4. Don't bother.No longer works, after updatingCrashing ...not workingIt doesn't work at all.

5. Doesn't work.Worst app.

6. does not produce the page to pdf, seems app can't read url correctly.

7. It doesn't convert any webpage.

8. Need to use longer before updating to 5 stars.

9. It says "Conveting now".

10. It's lying.

Steps to Troubleshoot & Fix Web2PDF Issues

1. Fix Web2PDF Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Web2PDF: Restarting the app will resolve most errors.
  2. Update the Web2PDF App. Here is how:
    1. On Android goto PlayStore » Search for "Web2PDF" » Open Web2PDF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Web2PDF » click "UPDATE".
  3. Clear Web2PDF app cache: Clearing cached data will force your app to retrieve the latest data directly from Web2PDF servers.
    1. On Android, goto Settings » Apps » Select "Web2PDF" » click Storage » click "Clear Cache".
  4. Check Web2PDF app permissions. If any of these permissions required to use your device's features are disenabled, Web2PDF might not work.
  5. Uninstall and reinstall Web2PDF. If nothing else has worked, completely uninstall Web2PDF then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Web2PDF not working


2. Fix Web2PDF Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Web2PDF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Web2PDF not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Web2PDF may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!