Published by National Cable Satellite Corporation on Dec 10, 2024

contact C-SPAN Now Chat with our AI-based C-SPAN Now Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with C-SPAN Now?



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Why chat with our AI C-SPAN Now Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of C-SPAN Now.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If you are broadcasting political events that affect everyone, then everyone should have access.When click on app it takes for ever before it even gets to article the Circle goes around for at least two to three minutes before the article even popped up to viewToday I wanted to watch the entire Selma commemerative, but my usual news channels wouldn't stop talking over it or running commercials.

2. It would allow me and other viewers to freedom to navigate and watch segments much easier.The content is great but live videos will regularly stop playing with a quick notification about the timing of the event having changed.

3. It does work on my android 13 phone but theres no way to cast it to the tv.Terrible. App doesn't let you easily connect to other providers (can't copy/paste acct info into a "link provider" screen bc it resets every time it loses focus).

4. While watching a live event, the stream will actually stop with that error.I know this is a streaming app, but it should just be like the website where you could go to something you want to watch from any point.

5. Quick and easy to use whenever I need it.Crashes on android 7 tablet when ever i try to watch anything.

6. I hope that sort of thing gets added to the app.While all channels are displayed on the "listen" tab, only C-Span radio (cspan 1) is operational.

7. I appreciate being able to watch on my phone, but casting to TV is a more preferred way to watch.

8. But for now at least on my phone the website has far more functionality, like searching thru the transcripts for specific phrases to find the exact clip I'm interested in.

9. Can't really watch anything bc everytime you interact with the app it triggers a new ad! Don't rewind or resize or basically anything or your stream is interrupted by another ad.

10. Streaming apps are worthless without a pause or starting point option.There needs to be a way to cast this to a TV.

11. One big frustration with this app is that there is no way to stream video from my phone to my TV like with other video app out there.

Steps to Troubleshoot & Fix C-SPAN Now Issues

1. Fix C-SPAN Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart C-SPAN Now: Restarting the app will resolve most errors.
  2. Update the C-SPAN Now App. Here is how:
    1. On Android goto PlayStore » Search for "C-SPAN Now" » Open C-SPAN Now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for C-SPAN Now » click "UPDATE".
  3. Clear C-SPAN Now app cache: Clearing cached data will force your app to retrieve the latest data directly from C-SPAN Now servers.
    1. On Android, goto Settings » Apps » Select "C-SPAN Now" » click Storage » click "Clear Cache".
  4. Check C-SPAN Now app permissions. If any of these permissions required to use your device's features are disenabled, C-SPAN Now might not work.
  5. Uninstall and reinstall C-SPAN Now. If nothing else has worked, completely uninstall C-SPAN Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing C-SPAN Now not working


2. Fix C-SPAN Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make C-SPAN Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to C-SPAN Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, C-SPAN Now may not be able to connect to the Internet when running in the background.

Reported Issues

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