Contact NDT Reference Customer Service

Why should I report an Issue with NDT Reference?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The British Institute of Non-Destructive Testing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix NDT Reference Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NDT Reference: Restarting the app will resolve most errors.
2. Update the NDT Reference App. Here is how:
   1. On Android goto PlayStore » Search for "NDT Reference" » Open NDT Reference » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NDT Reference » click "UPDATE".
3. Clear NDT Reference app cache: Clearing cached data will force your app to retrieve the latest data directly from NDT Reference servers.
   1. On Android, goto Settings » Apps » Select "NDT Reference" » click Storage » click "Clear Cache".
4. Check NDT Reference app permissions. If any of these permissions required to use your device's features are disenabled, NDT Reference might not work.
5. Uninstall and reinstall NDT Reference. If nothing else has worked, completely uninstall NDT Reference then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NDT Reference not working

2. Fix NDT Reference Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NDT Reference be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NDT Reference not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NDT Reference may not be able to connect to the Internet when running in the background.