Contact Marketplace Customer Service

Why should I report an Issue with Marketplace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Public Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. useless unless they maintain up to date contentCannot scroll news items vertically on a Pixel2 so cannot read the articles.Turns off when you are driving and then needs to be closed and restarted.app stopped updating 5/16, no shows shown since then.

2. all other apps do not stop playing when phone is turned off.I used to be able to scroll within individual stories, but now I cannot.

3. but when playing the marketplace podcast, when the phone turns off, the podcast stops playing and then resets to the beginning once accessed again.

4. I uninstalled it.Out of nowhere, used 6gb of data on one month and i haven't used it for 3 weeks out of the monthwithout warning they do not seem to be putting the shows on the app anymore.not updating new stories.

5. I used to listen live on npr, but moved to a different state and had to adjust for time difference, thus using podcast now to listen.

6. I only see a few lines of a story; I'm unable to scroll down to read the rest.

7. Samsung phone, btw.App was last updated in 2015.

8. was great before.you need to update this app or let us know you not maintaining it.

9. all I can see is the first few lines.

10. this makes the app fairly useless.

11. stops at 5/17.

1. Fix Marketplace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marketplace: Restarting the app will resolve most errors.
2. Update the Marketplace App. Here is how:
   1. On Android goto PlayStore » Search for "Marketplace" » Open Marketplace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marketplace » click "UPDATE".
3. Clear Marketplace app cache: Clearing cached data will force your app to retrieve the latest data directly from Marketplace servers.
   1. On Android, goto Settings » Apps » Select "Marketplace" » click Storage » click "Clear Cache".
4. Check Marketplace app permissions. If any of these permissions required to use your device's features are disenabled, Marketplace might not work.
5. Uninstall and reinstall Marketplace. If nothing else has worked, completely uninstall Marketplace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marketplace not working

2. Fix Marketplace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marketplace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marketplace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marketplace may not be able to connect to the Internet when running in the background.