Published by Happy Turtle Dev on Dec 11, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Happy Turtle Dev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About A Happy Turtle

1. Discover new and popular games every day from our list ➡ spend time playing them and earn coins ➡ trade coins for gift cards such as Amazon gift cards, Google Play gift cards, PlayStation gift cards, Steam gift cards, vouchers, coupons, or you can simply cash out using your PayPal account. ✔️A Happy Turtle is a completely free app (⛔no deposits, ⛔no in-app purchases)! ✔️Huge variety of available payout options (PayPal money transfer, Amazon gift cards, Google Play gift cards, PlayStation gift cards, Steam gift cards, Walmart gift card, Xbox Gift Card and many more)! ✔️Huge selection of different game types to fit any preference! ✔️Invite your friends to A Happy Turtle and you both get extra bonuses!

2. Earn real money playing games or choose any of our gift cards, coupons and vouchers.

3. Get awesome gift cards, money rewards & vouchers for playing mobile games!

4. Play the mobile games of your choice and make money, gift cards and vouchers!

5. A Happy Turtle is a completely free app to install and use, offering you the opportunity to earn real money by playing games on your mobile phone.

6. The exciting thing about our app is that you can earn your first gift card or cash reward after just a few hours you spent playing any game you choose!

7. If you already like playing mobile games, A Happy Turtle is the app for you as it pays you to play games!

8. With A Happy Turtle you will never have to worry about your pocket money again!

9. Are you looking for the app that pays you to play games?

10. Currently, our offer wall contains various game types such as Casual, Strategy, Action, Puzzle, Adventure, Arcade and many more.

11. You can choose ANY game you like and start collecting coins!

A Happy Turtle Customer Insights

1. Least amount of ads than I've ever seen, varies by game.I'm a big fan of the apps that come from justdice but I am having some serious issues with my face verification I've been waiting over 22 days for an email from them to very me so I can payout.

2. It has a ton of games I like to play, and I would've given it 5 Stars ... However, one of my games all of a sudden just stopped recording my play time & allowing me to earn coins all together.

3. If the devs can't make an app that actually opens and functions what's the point? Completely broken, worthless, do not install.TWO lousy games to play; then there's the offer wall with a thousand even more lame games.

4. after second try It won't lete scroll past the first two games enough to click the button to startTrash app, waste of time.

5. Customer service for this app is a non existent joke.I love this app for its easy fun games tho not many are offered.

6. It states 2 to 3 business days to manually be reviewed even after many days passed still nothing 😔.. No way to contact customer service or even get a response I have tried on my other phone.

7. I don't know how that works but if you can get more it will do muchbetHow long does it take for manual verification to be completed? It's been telling me this since June 9th 2023.

8. Not to say they don't have a decent selection, I happen to be bed ridden for the moment so I breeze through games probably twice as fast as normally, so it's not a complaint, just a suggestion please.

9. You can only redeem for COUPONS!!!! 🤣 IE: 10% off at companies NO I'VE HAD EVER HEARD OF!!!! 💩💩💩💩Face verification failed allows one take after that it does not let you anymore.

10. Does NOT say how much you'll earn from the games until you download them.

11. They need more variety of games to choose from.

Steps to Troubleshoot & Fix A Happy Turtle Issues

1. Fix A Happy Turtle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart A Happy Turtle: Restarting the app will resolve most errors.
  2. Update the A Happy Turtle App. Here is how:
    1. On Android goto PlayStore » Search for "A Happy Turtle" » Open A Happy Turtle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for A Happy Turtle » click "UPDATE".
  3. Clear A Happy Turtle app cache: Clearing cached data will force your app to retrieve the latest data directly from A Happy Turtle servers.
    1. On Android, goto Settings » Apps » Select "A Happy Turtle" » click Storage » click "Clear Cache".
  4. Check A Happy Turtle app permissions. If any of these permissions required to use your device's features are disenabled, A Happy Turtle might not work.
  5. Uninstall and reinstall A Happy Turtle. If nothing else has worked, completely uninstall A Happy Turtle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing A Happy Turtle not working


2. Fix A Happy Turtle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make A Happy Turtle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to A Happy Turtle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, A Happy Turtle may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I been seeing error keep showing up when I try to cash out also when trying to make an account

    — by Renata Payne 2 years ago

  • when you tapbthe pay out sign because im going to payout today it says unexpected error occured please try again. how can i fix that please give me an update asap

    — by seth francis 2 years ago