Contact A Happy Turtle Customer Service

Why chat with our AI A Happy Turtle Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of A Happy Turtle.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Least amount of ads than I've ever seen, varies by game.I'm a big fan of the apps that come from justdice but I am having some serious issues with my face verification I've been waiting over 22 days for an email from them to very me so I can payout.

2. It has a ton of games I like to play, and I would've given it 5 Stars ... However, one of my games all of a sudden just stopped recording my play time & allowing me to earn coins all together.

3. If the devs can't make an app that actually opens and functions what's the point? Completely broken, worthless, do not install.TWO lousy games to play; then there's the offer wall with a thousand even more lame games.

4. after second try It won't lete scroll past the first two games enough to click the button to startTrash app, waste of time.

5. Customer service for this app is a non existent joke.I love this app for its easy fun games tho not many are offered.

6. It states 2 to 3 business days to manually be reviewed even after many days passed still nothing 😔.. No way to contact customer service or even get a response I have tried on my other phone.

7. I don't know how that works but if you can get more it will do muchbetHow long does it take for manual verification to be completed? It's been telling me this since June 9th 2023.

8. Not to say they don't have a decent selection, I happen to be bed ridden for the moment so I breeze through games probably twice as fast as normally, so it's not a complaint, just a suggestion please.

9. You can only redeem for COUPONS!!!! 🤣 IE: 10% off at companies NO I'VE HAD EVER HEARD OF!!!! 💩💩💩💩Face verification failed allows one take after that it does not let you anymore.

10. Does NOT say how much you'll earn from the games until you download them.

11. They need more variety of games to choose from.

1. Fix A Happy Turtle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart A Happy Turtle: Restarting the app will resolve most errors.
2. Update the A Happy Turtle App. Here is how:
   1. On Android goto PlayStore » Search for "A Happy Turtle" » Open A Happy Turtle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for A Happy Turtle » click "UPDATE".
3. Clear A Happy Turtle app cache: Clearing cached data will force your app to retrieve the latest data directly from A Happy Turtle servers.
   1. On Android, goto Settings » Apps » Select "A Happy Turtle" » click Storage » click "Clear Cache".
4. Check A Happy Turtle app permissions. If any of these permissions required to use your device's features are disenabled, A Happy Turtle might not work.
5. Uninstall and reinstall A Happy Turtle. If nothing else has worked, completely uninstall A Happy Turtle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing A Happy Turtle not working

2. Fix A Happy Turtle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make A Happy Turtle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to A Happy Turtle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, A Happy Turtle may not be able to connect to the Internet when running in the background.