Published by Andronepal on Jan 31, 2024

Report an issue with Passport Photo Maker.
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Why should I report an Issue with Passport Photo Maker – VISA/ID?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Andronepal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Passport Photo Maker – VISA/ID image 1 contact Passport Photo Maker – VISA/ID image 2

Passport Photo Maker Customer Insights

1. REMARKS: make sure you generate multiple copies on single photo (for example 6x4) and print them as a regular photo, you will only need to cut them and it will cost you less than a dollar to print it on CVS or Walgreens.No more being stuck for a decade with that terrible passport picture with half-closed eyes! This app guides you through the positioning, cropping, and lets you adjust the exposure, etc.

2. That being said once you figure the app out, it works wonderfully and I could get the photos I needed including the ability to optimize and maximize the number of passport pictures on a single sheet a photo paper.Great app.

3. Then, if you have a decent printer and photo paper, you can print the pictures off yourself, or just upload the jpeg to place like Target or Walgreens for printing.Best Passport Photo App, It's great to do my own passport photos and I can choose how my photo will look.

4. Plus I'll never have to pay for family passport photos again! I also like that I can take as many pics as I want until I'm happy with it instead of being stuck with a horrible photo!This app is feature filled and does a great job for the U.S. passport photos I've needed.

5. The picture comes out perfect!Don't waste your money paying people to take passport photos for you! I found it worked best for me to use my phone's camera and then edit using the app, which is the reason I took off 1 star.

6. Changing the background to the correct color was super simple and accurate...no shadows! I paid $14 at the pharmacy for passport photos that were rejected because of the shadows.

7. I've had passport photos taken at Walgreens, Post Office and a travel agency in the past and the pictures all came out cringy! Now I just use this app and it's awesome.

8. I wish you could save photos right after they are taken instead of having to spend a minute formatting the photo first.

9. The "magic" eraser is magically deplorable... If you adjust the size of the photo then edit the background, it declines the new size everytime.

10. The guidance while taking the photo, auto crop to the correct size, background remover (premium).

11. I spend 30 minutes trying to get 1 passport photo complete.

Steps to Troubleshoot & Fix Passport Photo Maker Issues

1. Fix Passport Photo Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Passport Photo Maker: Restarting the app will resolve most errors.
  2. Update the Passport Photo Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Passport Photo Maker" » Open Passport Photo Maker – VISA/ID » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Passport Photo Maker » click "UPDATE".
  3. Clear Passport Photo Maker – VISA/ID app cache: Clearing cached data will force your app to retrieve the latest data directly from Passport Photo Maker servers.
    1. On Android, goto Settings » Apps » Select "Passport Photo Maker – VISA/ID" » click Storage » click "Clear Cache".
  4. Check Passport Photo Maker app permissions. If any of these permissions required to use your device's features are disenabled, Passport Photo Maker might not work.
  5. Uninstall and reinstall Passport Photo Maker. If nothing else has worked, completely uninstall Passport Photo Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Passport Photo Maker not working


2. Fix Passport Photo Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Passport Photo Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Passport Photo Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Passport Photo Maker may not be able to connect to the Internet when running in the background.

Reported Issues