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contact DFT Chat with our AI-based DFT Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with DFT?



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Why chat with our AI DFT Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of DFT.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. veel beter dan de andere beschikbare appsGisteren even vrolijk 1 Gb gedownload terwijl ik de App niet eens heb gebruikt..Eindelijk nieuwe versie.

2. Seemed to be solved last week, but as from yesterday (19th April 2015) I have the same problems again: only works 1st time after installation.Really like the news, favourites.

3. RubbishKan niet inloggen met Google account... Daardoor is de app niet meet me gebruiken.

4. It works on my tablet but not at all on my phone, does not update after installation.

5. Scroll doet t vaak niet goed.

6. Kom is met een update! App werkt niet goed.

7. Moet eerst refreshen.Used on Samsung S5 Have to reinstall virtually every time I want to use it.

8. Laadt niet bij opstarten.

9. Geen verbetering voor mij helaas.App worked great till end 2014.

10. Edit: totally does not work on tablet either.

11. Now I have to reload continously as the app often does not react.

Steps to Troubleshoot & Fix DFT Issues

1. Fix DFT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DFT: Restarting the app will resolve most errors.
  2. Update the DFT App. Here is how:
    1. On Android goto PlayStore » Search for "DFT" » Open DFT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DFT » click "UPDATE".
  3. Clear DFT app cache: Clearing cached data will force your app to retrieve the latest data directly from DFT servers.
    1. On Android, goto Settings » Apps » Select "DFT" » click Storage » click "Clear Cache".
  4. Check DFT app permissions. If any of these permissions required to use your device's features are disenabled, DFT might not work.
  5. Uninstall and reinstall DFT. If nothing else has worked, completely uninstall DFT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DFT not working


2. Fix DFT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DFT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DFT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DFT may not be able to connect to the Internet when running in the background.

Reported Issues

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