Contact Encyclopedia Customer Service

Why should I report an Issue with Encyclopedia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Slot Webcommerce B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is not good for download because it's no commands or features are working.. hateful, abusive and garbage, nothing else..Good reference app but huge battery drainer even when running in background so uninstalled.i real like this app it help me very much in my class and not even class itme know order world and their meaning and it help me in exams and test i can say much now good byeNice app but doesn't keep records of searches for offline useInformation and Very EducativeMust include all regional languagesI just downloaded it and have been for only two research.

2. I miss the days of encarta when it was an actual interactive encyclopdia.

3. Why waste space on my phone if I can just go to wikipedia.

4. This is not even worth downloading.Now, it's working is over.

5. Its just links to wikipeida and Britanica.

1. Fix Encyclopedia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Encyclopedia: Restarting the app will resolve most errors.
2. Update the Encyclopedia App. Here is how:
   1. On Android goto PlayStore » Search for "Encyclopedia" » Open Encyclopedia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Encyclopedia » click "UPDATE".
3. Clear Encyclopedia app cache: Clearing cached data will force your app to retrieve the latest data directly from Encyclopedia servers.
   1. On Android, goto Settings » Apps » Select "Encyclopedia" » click Storage » click "Clear Cache".
4. Check Encyclopedia app permissions. If any of these permissions required to use your device's features are disenabled, Encyclopedia might not work.
5. Uninstall and reinstall Encyclopedia. If nothing else has worked, completely uninstall Encyclopedia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Encyclopedia not working

2. Fix Encyclopedia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Encyclopedia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Encyclopedia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Encyclopedia may not be able to connect to the Internet when running in the background.