Published by Nickelodeon

Report an issue with PAW Patrol.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PAW Patrol: Air & Sea?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nickelodeon to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PAW Patrol: Air & Sea image 1 contact PAW Patrol: Air & Sea image 2

PAW Patrol Customer Insights

1. Deceiving.Worst game ever they say its a 2 part game but your only allowed to play one of the mission modes and for the price come on i bought this for my daughter who loves this show and now you have upset her cause she cant finish the game this should be freeAdvertised as "air & sea" only contains air levels.

2. Not worth the purchase or the additional drama of more payments.Over priced.. I read the reviews before purchasing so I knew that it only gave you half the game but my son wouldn't stop bothering me about it so we bought it anyway.

3. I got a refund instantly.This is marketed as Paw Patrol Air and Sea on the Amazon store (and costs less), but despite the same name in the screenshots, this is only the Air part, you have to pay extra for the Sea game.

4. It's not a bad game, just not worth 3.99. Should be 1.99 or the full game for 2.99. Not much to the game it's pretty simple my two year old can play it, but an older kid would get bored.Very misleading.

5. Half the game is locked off despite the price of buying the app in the first place.

6. In app purchase to purchase what you believe you bought in the first place.

7. 5 stars, would recommend.Purchased game for kids.

8. Further more the animation is horible and nowhere near the quality of the tv show, the gameplay is weak and the tracing of geometric shapes baiscly draws themselves.

9. Disgusting.Air and Sea adventures?? Air and in-app purchase more like.

10. Another purchase that is falsely advertising what you get.

11. Air and sea... but you have to buy the sea pack after you purchase the app.

Steps to Troubleshoot & Fix PAW Patrol Issues

1. Fix PAW Patrol Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PAW Patrol: Restarting the app will resolve most errors.
  2. Update the PAW Patrol App. Here is how:
    1. On Android goto PlayStore » Search for "PAW Patrol" » Open PAW Patrol: Air & Sea » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PAW Patrol » click "UPDATE".
  3. Clear PAW Patrol: Air & Sea app cache: Clearing cached data will force your app to retrieve the latest data directly from PAW Patrol servers.
    1. On Android, goto Settings » Apps » Select "PAW Patrol: Air & Sea" » click Storage » click "Clear Cache".
  4. Check PAW Patrol app permissions. If any of these permissions required to use your device's features are disenabled, PAW Patrol might not work.
  5. Uninstall and reinstall PAW Patrol. If nothing else has worked, completely uninstall PAW Patrol then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PAW Patrol not working


2. Fix PAW Patrol Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PAW Patrol be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PAW Patrol not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PAW Patrol may not be able to connect to the Internet when running in the background.

Reported Issues