Contact Joplin Customer Service

Why should I report an Issue with Joplin?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Laurent Cozic to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The desktop applications can be used to import notes from Evenote via . enex files, including the formatted content (which is converted to markdown), resources (images, attachments, etc. ) and complete metadata (geolocation, updated time, created time, etc. ).

2. Joplin is a secure, open source note taking and to-do application, which can handle a large number of notes organised into notebooks.

3. The note can be securely synchronised using Joplin Cloud so that your notes are available on all your devices.

4. Joplin is also available for Windows, macOS and Linux and all can synchronise with each others so your notes can be available on your mobile phone, computer, tablet, etc.

5. Besides Joplin Cloud, the notes can be synchronised with your other services, such as Dropbox, OneDrive, Nextcloud, S3 or WebDAV.

6. It also lets you publish notes, and collaborate on notebooks with your friends, family or colleagues.

7. The notes are searchable, can be copied, tagged and modified.

8. The Android application supports markdown rendering.

9. Synchronisation is secured using end-to-end encryption (E2EE).

10. These imported notes can then be synchronised with the Android app.

1. On the big plus side, being able to sync to-do's between my desktop and my Android device, with end-to-end encryption, is just an amazing thing, especially that it's open-source and free.Joplin is a great note taking tool with many great features.

2. It will automatically sync no sooner than every 5 minutes unless you manually hit the sync button, which is fine if you like to use one device at a time, but I'm so used to the instantaneous syncing in Standard Notes where I can paste a link using my phone and see it on my computer within a couple of seconds that I just don't think Joplin is a worthy replacement.

3. The status bar is a dark gray color with black text (a bit hard to read, especially outdoors) instead of just conforming to the selected theme, and the sync button wouldn't give me the prompt to connect to the Dropbox until I uninstalled and reinstalled to set the app back up (there is no option to open the prompt yourself as far as I'm aware).

4. Every time you open it, the notes will work fine for about 15 seconds, then it stops registering finger taps on the keyboard and lags out.

5. Synchronization is fantastic! My notes are with me on-the-go and always exportable to open formats.Joplin, I want to like it.

6. I recommend Joplin to anyone looking for robust notes platform.Getting better Been using this for a while now and I would have rated it 3*.

7. Cons mobile version has NO clipper, the UI has always been a little off, the sync doesn't work reliably esp.

8. Great features compared to alternatives but this thing needs to be rebuilt from the ground up.Joplin generally, and this app in particular, are fantastic.

9. Sliding in from the left doesn't pull out the sidebar like you would expect which is something you must do regularly, as the sync button is in this sidebar.

10. I'm coming over from Standard Notes because Joplin offers a lot more functionality like bullet points, checklists, media, etc.

11. Pros it's open source, desktop web clipper, markdown support, tons of sync options.

1. Fix Joplin Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Joplin: Restarting the app will resolve most errors.
2. Update the Joplin App. Here is how:
   1. On Android goto PlayStore » Search for "Joplin" » Open Joplin » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Joplin » click "UPDATE".
3. Clear Joplin app cache: Clearing cached data will force your app to retrieve the latest data directly from Joplin servers.
   1. On Android, goto Settings » Apps » Select "Joplin" » click Storage » click "Clear Cache".
4. Check Joplin app permissions. If any of these permissions required to use your device's features are disenabled, Joplin might not work.
5. Uninstall and reinstall Joplin. If nothing else has worked, completely uninstall Joplin then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Joplin not working

2. Fix Joplin Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Joplin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Joplin not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Joplin may not be able to connect to the Internet when running in the background.