Published by Al Arabiya News Channel on Nov 28, 2024

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Why chat with our AI Al Arabiya Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Al Arabiya.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Since 16 April 2023 the app doesn't show any news,just a blank page,i have tired cleared cash and reinstall but nothing resolved the issueThe app keeps crashing all the time,i would rate it -5 if i could.

2. Go back to the old version or sort it out.Good app,but has some lagging, please fix.It has been very slow now although I have a very fast internet connection the old interface was much betterAwesome, outstanding and wonderful.

3. News standard is higher and higher than aljazeera and others.They should be ashamed of this app.

4. The only thing this app knows consistently well is how to crash.

5. I love this app.

Steps to Troubleshoot & Fix Al Arabiya Issues

1. Fix Al Arabiya Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Arabiya: Restarting the app will resolve most errors.
  2. Update the Al Arabiya App. Here is how:
    1. On Android goto PlayStore » Search for "Al Arabiya" » Open Al Arabiya - العربية » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Arabiya » click "UPDATE".
  3. Clear Al Arabiya - العربية app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Arabiya servers.
    1. On Android, goto Settings » Apps » Select "Al Arabiya - العربية" » click Storage » click "Clear Cache".
  4. Check Al Arabiya app permissions. If any of these permissions required to use your device's features are disenabled, Al Arabiya might not work.
  5. Uninstall and reinstall Al Arabiya. If nothing else has worked, completely uninstall Al Arabiya then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Arabiya not working


2. Fix Al Arabiya Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Arabiya be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Arabiya not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Arabiya may not be able to connect to the Internet when running in the background.

Reported Issues

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