Published by eTracking Technology on Jun 1, 2024

Report an issue with Tracking.my Package Tracker.
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Why should I report an Issue with Tracking.my Package Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eTracking Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tracking.my Package Tracker

1. Download to keep track of parcels and receive the latest tracking status on your phone. • Scan & Track - Quickly scan the barcode on consignment note to track your shipment latest status. • Auto-detect Courier - Support up to 80+ courier companies detection and auto get notified when info received. • On-time Notification - To keep track of parcels and get notified for every movement such as out for delivery, failed attempt etc. • New order Notification - Receive notifications of orders ready to be shipped synchronously through email or phone. • Totally Free & No Ads - It's free and no ads inside mobile app.

2. We are so sorry that we couldn't help you in the case because we are only a platform for tracking information, our user allow to enjoy the convenience of tracking all couriers information with us, but we are not providing any assistance on the tracking information because we do not operate any courier company.

3. MY is an all-in-one package tracker in Malaysia, track and trace over 80 carriers for free. Tracking. my is the largest one stop courier tracking platform app in Malaysia.

4. Up to million of buyer are using Tracking. my to track their shipment.

5. If there is any issues with your shipment, please contact related courier company for further assistance. Email: support@tracking.

6. All product and company names are trademarks™ or registered® trademarks of their respective holders.

7. TRACKING.

8. Introduce it to your friends now! Delivery issues?

9. Use of them does not imply any affiliation with or endorsement by them.

Tracking.my Package Tracker Customer Insights

1. One thing to improve is to add features like delete multiple delivered tracking items instead of having to tap each tracking number to delete it.

2. But, when view in shpping details, the title shown as tracking number instead of memo / name of that item that has been set.

3. How do I remember that tracking number for which item if I have more than 5 items on its way? That's my only request.

4. Updated rating.Overall got a very user friendly interface, except for the floating button to add a new tracking number.

5. Just key in the tracking number and the system will automatically detect the courier company.

6. You can even set a note to identify which item you purchased is this tracking number meant for.

7. Definitely an app that's worth the space in your phone 👍🏼I do appreciate the idea of tracking all order deliveries but this app is just too painful to use.

8. Thanks again!App is awesome in the way that the tracking information is updated in the background.

9. version still stands at 1.0 and last updated June 2019.One of the best tracking apps I've used.

10. When i put in my delivery numbers for tracking, i would have to re-do this step multiple times so that it appears.

11. You can see all your preset tracking numbers in a list with the status.

Steps to Troubleshoot & Fix Tracking.my Package Tracker Issues

1. Fix Tracking.my Package Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tracking.my Package Tracker: Restarting the app will resolve most errors.
  2. Update the Tracking.my Package Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Tracking.my Package Tracker" » Open Tracking.my Package Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tracking.my Package Tracker » click "UPDATE".
  3. Clear Tracking.my Package Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Tracking.my Package Tracker servers.
    1. On Android, goto Settings » Apps » Select "Tracking.my Package Tracker" » click Storage » click "Clear Cache".
  4. Check Tracking.my Package Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Tracking.my Package Tracker might not work.
  5. Uninstall and reinstall Tracking.my Package Tracker. If nothing else has worked, completely uninstall Tracking.my Package Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tracking.my Package Tracker not working


2. Fix Tracking.my Package Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tracking.my Package Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tracking.my Package Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tracking.my Package Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

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    — by Cornelia Elmadeira 2 years ago