Published by LBCI Mobile on Dec 18, 2023

Report an issue with LBCI Lebanon.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with LBCI Lebanon?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LBCI Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LBCI Lebanon image 1 contact LBCI Lebanon image 2

About LBCI Lebanon

1. The channel has held the leading position in Lebanon for over 25 years. - Read the latest news (Lebanon news, world news, weather news) minute by minute. - Receive breaking news (Lebanon, Beirut, World, Arab world) pushed directly to your phone. - Watch LBCI Lebanon shows, drama series and news bulletins. - Watch the live video and/or audio stream of LBCI & LB2 channels.

2. The Lebanese Broadcasting Corporation International, widely known as LBCI, is the first private television station in Lebanon.

3. LBCI Lebanon is the leading TV station and news/entertainment platform in Lebanon.

4. Have questions or feedback on the LBCI Lebanon App?

5. E-mail us at contactus@lbci. com.

6. We are always looking for suggestions on how to provide the best experience possible.

LBCI Lebanon Customer Insights

1. I need to guess where is the full screen icon is! Please fix these issuesUsed to work perfectly, now the news notifications come and disappear in 2 seconds, sometimes 5 seconds, without me doing anything, and i have to keep opening the application or else i wouldn't get notifications, its terrible, 1 star until these issues are fixed Edit: removing it since it's been months and they didn't tix these issuesThere a bug in the android version of the app we cannot open any news it crashes... fix the app pleaseI like the news feeds option very useful but they should be written as a whole sentence and not part of the news ending with (etc) or (...) in order to enter to the app and view them.

2. It's a paid app so it should be perfect! Each episode takes more than 1 hour to be completed and each 2 or 3 min it stops and freezes! So we need to go back to home page in order to go back again to the episode step by step! No continue watching as well! You need to fix these issues guys immediately!Well , first off the app needs many more improvements .

3. 2- Every time I watch for the first time one of the videos in your news feed and I hit the back button to go back to the main menu, it goes back to the upper page.

4. ThaaanksThere are two bugs in your application: 1- Whenever I want to share any news from your application and I want to go back to the news feed (hitting the back button of the app or from the smartphone), it exists the application automatically.

5. Second, like seriously do you people want us to subscribe and pay just to watch ur tv shows?!! No one would ever do that so fix this issue and get the free version back because people that are willing to spend money on series/tv shows are definitely not spending them for "lbc shows" , but for netflix series .

6. After millions of tries it may work but when try to sign in later you will get same result : invalid email or incorrect password no matter if it is correct .

7. And dont even try to do the forget password option : it will send an email to give you a password u never had chosen and even dont work when you try it .

8. Also the news reports videos are not well presented a lot of time.

9. When I scroll back down to see another video and then I hit the back button, it doesn't go upAfter getting the 1 year subscription, I still get ads that cover the page.

10. Bad trick to force the user to open the app.Trash, useless, out of order .

11. Very bad application, especially when it comes to tv shows and series.

Steps to Troubleshoot & Fix LBCI Lebanon Issues

1. Fix LBCI Lebanon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LBCI Lebanon: Restarting the app will resolve most errors.
  2. Update the LBCI Lebanon App. Here is how:
    1. On Android goto PlayStore » Search for "LBCI Lebanon" » Open LBCI Lebanon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LBCI Lebanon » click "UPDATE".
  3. Clear LBCI Lebanon app cache: Clearing cached data will force your app to retrieve the latest data directly from LBCI Lebanon servers.
    1. On Android, goto Settings » Apps » Select "LBCI Lebanon" » click Storage » click "Clear Cache".
  4. Check LBCI Lebanon app permissions. If any of these permissions required to use your device's features are disenabled, LBCI Lebanon might not work.
  5. Uninstall and reinstall LBCI Lebanon. If nothing else has worked, completely uninstall LBCI Lebanon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LBCI Lebanon not working


2. Fix LBCI Lebanon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LBCI Lebanon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LBCI Lebanon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LBCI Lebanon may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Pleas cancel my Subscription

    — by Siraj Khoudr 11 months ago

  • I want to cancel my Subscription on your web site please. thank you

    — by leila 1 year ago

  • Please cancel my subscription it’s automatically renewing and taking money from my account

    — by Elie keedi 1 year ago

  • i m asking for an advertise for us ebassy before yesterday at the time of news and i was leasting for the news you didn t mentioned it so plz can i know more about from ur cust services or how can i get the advertise again ?

    — by elias bou dames 1 year ago

  • Please cancel my subscription

    — by Naoum kikano 1 year ago

  • I want to cancel my subscription guys your application needs lot of work cancel my account cuz u keep charge me and i only receive msg from my bank and im not anle to cancel it thru the stupid app

    — by Alice 1 year ago

  • I would kindly like to cancel my subscription. Thank you.

    — by Layal kazan 1 year ago

  • I would kindly like to cancel my subscription. Thank you.

    — by Layal kazan 1 year ago

  • Subscription cancellation request

    — by Maya Soubara 1 year ago

  • Hi if you please stop my monthly subscription with LBCI cause I have it on my dish network plan . Please email me a confirmation tks

    — by Hasmik matossian 1 year ago

  • I want to cancel lbc subscription because its not working it's always ask me to login

    — by Sarah-Jose Chebat 1 year ago

  • Hi
    I hope this email finds you well. Im disappointed of how I struggled with being unable to cancel the subscription of LBCI app, I started the subscription since July, and wanted to cancel my subscription Since June. I Have tried all possible ways to cancel the subscription and it didnt work. I tried from my laptop, the app, the website itself and its the same. I then read on the website that if I dont see the cancel subscription button on my Apple account it means its already cancelled and I wont be charged anymore.As of that, I thought my subscription was cancelled yet when I looked at my bank account, I found that it was charging me and still for all these months. I dont know how fix this issue but it seems that you have zero professional cancellation standards and zero customer service. This needs to be resolved ASAP.

    — by Dina 1 year ago

  • i would like to cancel my account by unsubscribing to the lbci application

    — by geraldine ajami 2 years ago