Published by Dmitry Soldatov

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Why should I report an Issue with Birthday Calendar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dmitry Soldatov to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Birthday Calendar image 1 contact Birthday Calendar image 2

Birthday Calendar Customer Insights

1. I don't even know what either of those is to be honest.This is a great app for storing birthday info, but I feel the free version could at least include notifications as well, otherwise it is just another notebook.Worked just fine on my last phone but now the app calculates wrong age (a year too little) and my ticket never got answered.

2. Extremely disappointed.Need to be able to search your contacts rather than having to scroll to the bottom of the list to add that friend that's name starts with "T" or the likes!Easy to navigate, I would like it to have an account log in option, though because then you don't have to type in all the birthdays again when you get a new device.

3. I think Google should remove the app from the store because it doesn't actually work and the developers have stopped updating it.super some of the used, once I figured out the format that I needed to use to enter the date.

4. More important, the app reminder doesn't work & never issues a reminder the day before or the day of a birthday.

5. I paid for a premium so I wouldn't want to change to another app.This is not an app for anyone in the U.S.A. since the date format is day, month year & cannot be changed.

6. I can't add a picture, it's just simply doesn't work I hope you fix itIt's nice but a bit basic.

7. might be nice to import contacts from other platforms than the two available.

8. It let's you go through all the steps of selecting and cropping your photo, but when you hit save it doesn't save it.

9. It's quite frustrating.The app is good, but lately there've been a few bugs: 1.

10. They whole idea of downloading this app was to remind me of special dates.

11. It has stopped working and they don't seem to have any interest in rectifying this.

Steps to Troubleshoot & Fix Birthday Calendar Issues

1. Fix Birthday Calendar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Birthday Calendar: Restarting the app will resolve most errors.
  2. Update the Birthday Calendar App. Here is how:
    1. On Android goto PlayStore » Search for "Birthday Calendar" » Open Birthday Calendar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Birthday Calendar » click "UPDATE".
  3. Clear Birthday Calendar app cache: Clearing cached data will force your app to retrieve the latest data directly from Birthday Calendar servers.
    1. On Android, goto Settings » Apps » Select "Birthday Calendar" » click Storage » click "Clear Cache".
  4. Check Birthday Calendar app permissions. If any of these permissions required to use your device's features are disenabled, Birthday Calendar might not work.
  5. Uninstall and reinstall Birthday Calendar. If nothing else has worked, completely uninstall Birthday Calendar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Birthday Calendar not working


2. Fix Birthday Calendar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Birthday Calendar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Birthday Calendar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Birthday Calendar may not be able to connect to the Internet when running in the background.

Reported Issues