Contact Games Essential Customer Service

Why should I report an Issue with Games Essential for Xbox & PC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DIGITALBY Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I always waiting something for new and Compatible as a good as possible so that's it Thanks.

1. Fix Games Essential Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Games Essential: Restarting the app will resolve most errors.
2. Update the Games Essential App. Here is how:
   1. On Android goto PlayStore » Search for "Games Essential" » Open Games Essential for Xbox & PC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Games Essential » click "UPDATE".
3. Clear Games Essential for Xbox & PC app cache: Clearing cached data will force your app to retrieve the latest data directly from Games Essential servers.
   1. On Android, goto Settings » Apps » Select "Games Essential for Xbox & PC" » click Storage » click "Clear Cache".
4. Check Games Essential app permissions. If any of these permissions required to use your device's features are disenabled, Games Essential might not work.
5. Uninstall and reinstall Games Essential. If nothing else has worked, completely uninstall Games Essential then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Games Essential not working

2. Fix Games Essential Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Games Essential be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Games Essential not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Games Essential may not be able to connect to the Internet when running in the background.