Contact Walk-through Customer Service

Why should I report an Issue with Walk-through for Slugterra Games: Slug it out 2?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Human Space to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Too many adds and I cannot get into the gameI cant play this game.

1. Fix Walk-through Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walk-through: Restarting the app will resolve most errors.
2. Update the Walk-through App. Here is how:
   1. On Android goto PlayStore » Search for "Walk-through" » Open Walk-through for Slugterra Games: Slug it out 2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walk-through » click "UPDATE".
3. Clear Walk-through for Slugterra Games: Slug it out 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Walk-through servers.
   1. On Android, goto Settings » Apps » Select "Walk-through for Slugterra Games: Slug it out 2" » click Storage » click "Clear Cache".
4. Check Walk-through app permissions. If any of these permissions required to use your device's features are disenabled, Walk-through might not work.
5. Uninstall and reinstall Walk-through. If nothing else has worked, completely uninstall Walk-through then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walk-through not working

2. Fix Walk-through Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walk-through be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walk-through not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walk-through may not be able to connect to the Internet when running in the background.