Contact Space Launch Now Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. One thing that would be super cool to add would be a way to find the direction from your current location towards a given launch site, or expected trajectory (i live in south Florida and would love to know when and where to look for launches interactively.) Maybe a space station and satellite finder too? 🤯😎 Should none of the suggestions get implemented, still a great little resource, i donated a few bucks ;)Great app that reliably alerts me when there is about to be a launch.

2. I'm very glad this issue has been resolved however the fact that an issue this obvious took 5 months to solve does worry me.Great app! I like using the News tab for keeping up with the progress of launches and other goings on without having to bounce between sources for updates on different companies/agencies.

3. I do wish you could expand launch videos to full screen in the app rather than having to switch to YouTube but I only see that as a minor inconvenience.It's the most accurate space traffic app I've ever seen.

4. It is convenient to get a notification when there is a launch and having the YouTube link to watch launches right in the app prevents me from missing precious minutes of the countdown.

5. If I don't have time to catch the launch, the success/failure announcements tell me if the launch went nominally or not.Very nice when it's working properly.

6. Update Jan 24: Since the latest update, the app doesn't work at all, simply hanging at the splash screen, with no fix or even a dev reply in months.

7. Then the audio notifications (chime sound) stopped suddenly and subsequent updates failed to restore the audio notification chime.

8. If the currently shown launch at the top of the list is one which has already launched or been rescheduled be sure to drag down for a refresh.

9. A few months ago the events section of the news and events page stopped working.

10. Reason of 4 🌟 rating is because 97% when I open this app it is longer ⏳ before anything begins to show on my screen.

11. Thanks.I've seen several reviews about the app crashing, not syncing properly, or issues with notifications.

1. Fix Space Launch Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Space Launch Now: Restarting the app will resolve most errors.
2. Update the Space Launch Now App. Here is how:
   1. On Android goto PlayStore » Search for "Space Launch Now" » Open Space Launch Now » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Space Launch Now » click "UPDATE".
3. Clear Space Launch Now app cache: Clearing cached data will force your app to retrieve the latest data directly from Space Launch Now servers.
   1. On Android, goto Settings » Apps » Select "Space Launch Now" » click Storage » click "Clear Cache".
4. Check Space Launch Now app permissions. If any of these permissions required to use your device's features are disenabled, Space Launch Now might not work.
5. Uninstall and reinstall Space Launch Now. If nothing else has worked, completely uninstall Space Launch Now then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Space Launch Now not working

2. Fix Space Launch Now Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Space Launch Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Space Launch Now not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Space Launch Now may not be able to connect to the Internet when running in the background.