Contact Hiru News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Hiru News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Trust you will give your prompt attention to this issue.Worked very well for over an year but now the App Won't Even Open and keep crashing after the First startup logo.Uninstalled and re-installed but the problem is still there kindly help? No help is given here it seems - Changing to Derana news appFor one year i used this apps but i worked fine for me.

2. Used to be a great way to get the local news.Very good app...Please improve a notification system to this app,To get a notification when you are (Hiru team)adding latest news to the app else we should open the app all the time to check whether there are latest or breaking news ..App stopped working from today morning.

3. Further, only local news is updating regularly rest is remained same for days or weeks.Used to work fine.

4. Only main three news headings can be read, rest is not loading.

5. App does not work properly, only the top three news articles get displayed.

6. There is no any news.

7. Categories buttons are only visibleApp doesn't work sometime.

8. All the viewers are experiencing this situation and looks no corrective steps taken so far.

9. Cannot open the app.

10. Whenever i open that.

11. I'm using this app often.Not working from yesterday onwards.

1. Fix Hiru News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hiru News: Restarting the app will resolve most errors.
2. Update the Hiru News App. Here is how:
   1. On Android goto PlayStore » Search for "Hiru News" » Open Hiru News - Sri Lanka » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hiru News » click "UPDATE".
3. Clear Hiru News - Sri Lanka app cache: Clearing cached data will force your app to retrieve the latest data directly from Hiru News servers.
   1. On Android, goto Settings » Apps » Select "Hiru News - Sri Lanka" » click Storage » click "Clear Cache".
4. Check Hiru News app permissions. If any of these permissions required to use your device's features are disenabled, Hiru News might not work.
5. Uninstall and reinstall Hiru News. If nothing else has worked, completely uninstall Hiru News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hiru News not working

2. Fix Hiru News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hiru News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hiru News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hiru News may not be able to connect to the Internet when running in the background.