Contact Moleskine Notes Customer Service

Why should I report an Issue with Moleskine Notes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Moleskine Srl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ideally then, they would see what you write in an additional window.Generally this is a great app and extremely helpful for those who prefer to work in two worlds: keeping the advantages of paper without losing the efficiency of digital storage and transcription.

2. Pros - pen is good size, weight and feel, easy to write with, "auto on" when writing is great.

3. Edit: Another headache - when the app 'syncs' the data from the phone, you find out a lot of what you wrote doesn't transfer.In the beginning, I had difficulties connecting the pen to my smart phone (Samsung S9, Android).

4. No sync between windows app and Android app so you have to pick.Regarding it's core function of transcribing and storing digital notes, the app is great.

5. The idea of the pen is great, it's easier to write on paper than on a screen, and the handwriting looks better.

6. The text recognition + search and after edit is great! Cons- the app is not easy to use not intuitive.

7. My only criticism is that the sync to Evernote is one page per note.Great app.

8. this is on a pixel XL.I have to press so hard with the pen that my hand is in physical pain in less than five minutes, and even then it doesn't pick up half of my pen strokes.

9. I have bought and tossed a few of the systems, but this one works great.

10. If i don't actively quit the app, it blocks my ability to make phone calls and causes rapid battery discharge if i forget and actually try to make a call.

11. Other than that, you may have buyers remorse causing negative feelings toward the pen.Great pen.

1. Fix Moleskine Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Moleskine Notes: Restarting the app will resolve most errors.
2. Update the Moleskine Notes App. Here is how:
   1. On Android goto PlayStore » Search for "Moleskine Notes" » Open Moleskine Notes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moleskine Notes » click "UPDATE".
3. Clear Moleskine Notes app cache: Clearing cached data will force your app to retrieve the latest data directly from Moleskine Notes servers.
   1. On Android, goto Settings » Apps » Select "Moleskine Notes" » click Storage » click "Clear Cache".
4. Check Moleskine Notes app permissions. If any of these permissions required to use your device's features are disenabled, Moleskine Notes might not work.
5. Uninstall and reinstall Moleskine Notes. If nothing else has worked, completely uninstall Moleskine Notes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Moleskine Notes not working

2. Fix Moleskine Notes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Moleskine Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Moleskine Notes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Moleskine Notes may not be able to connect to the Internet when running in the background.