Contact Candy Talk Customer Service

Why chat with our AI Candy Talk Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Candy Talk.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I just want to chat like the app says but I have to go through like 20-30 conversations like this just to maybe get one person that actually wants to talk.The range of adding people should be 5 persondear candy talk I met a cute little baby because of your app..I never thought that I will meet a little baby on your app, so I will try my best to take care of him like a baby..... ☺️I actually like this app, but sometimes it cuts out and my messages won't send through.

2. Also you should be given points back if the person skips straight away, like I go through 70 points before I can talk with one person.Not the apps fault but just like every other app it's 90% guys looking for girls, 7% people just wanting to chat, and maybe 3% women.

3. 4 it's complaint or help assistant did not work user friendly 5 search friends need improvement Apps good features 1 privacy security is really good 2 lot of people are hereThe best I've tried so far.

4. The adding system is flawed, this app is just over all messy and just useless for anything other than trying to have very sexual conversations without keeping them for long.It's a good app on paper, majority of the time people skip straight up.

5. You just quickly match with random people, no real pictures, not even real names needed (which are things that usually just keep people apart, since lots of times they'll only talk to you based on your looks).

6. No, it's just random people talking to each other and being able to add in case they like the talk.

7. 2 you have to use 10 point to talk to someone , and out of 10 people's 7 people's are bots , 70 points get wasted And if you block they get back and waste your points.

8. I have tried restarting my phone, deleting the app and even clearing the data off of this app and it still doesn't work.

9. There should be more apps.So long story short, this would be a better experience if reports were taken seriously, as well as if they made a better way of leaving chats.

10. App problems 1 after buying premium you have to buy points which is so expensive.

11. Its like when you leave a chat it immediately closes the app completely so you have to open the app again which is just annoying.

1. Fix Candy Talk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Candy Talk: Restarting the app will resolve most errors.
2. Update the Candy Talk App. Here is how:
   1. On Android goto PlayStore » Search for "Candy Talk" » Open Candy Talk - Random Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Candy Talk » click "UPDATE".
3. Clear Candy Talk - Random Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Candy Talk servers.
   1. On Android, goto Settings » Apps » Select "Candy Talk - Random Chat" » click Storage » click "Clear Cache".
4. Check Candy Talk app permissions. If any of these permissions required to use your device's features are disenabled, Candy Talk might not work.
5. Uninstall and reinstall Candy Talk. If nothing else has worked, completely uninstall Candy Talk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Candy Talk not working

2. Fix Candy Talk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Candy Talk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Candy Talk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Candy Talk may not be able to connect to the Internet when running in the background.