Contact Text Scan Pro Customer Service

Why should I report an Issue with Text Scan Pro - Text OCR Recog?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Infozone Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So you guys work on these features & i will give you five stars with out thinking.😲🤯This is the best text scanner that i ever downloaded, I've been trying to find the perfect one that can scan a book and this is the best one, i have no issues with this even though there's some add but it only shows frequently, but its still convenient for all of the people recommend it to those people who's looking for a text scanner ,very helpful love it👍♥️ keep up the good work👍👌Nice experience even we can select multiple images as a time.

2. Once I clicked photo of television from certain distance, still it replicated the text upto a good extentYes it is working though it miss few words in a page but that is almost negligible one can correct few spelling or can write few words which are missing but over all the app is fabulous and yes it is working.

3. Works as expected, just a few things to add and fix, if it can be made to ocr extract multiple images at a go and recognize superscript and subscript with minimal error rate.

4. Thank you so much for such a wonderful appIt's a wonderful app .just take a picture and scan then ,boom you can convert whole lot of image into word.

5. But can you please add a option to convert all those images into text by only one click .

6. Althought you cannot rely on it 100% especially if the photo is blury and slanted, it is still useful.

7. Another problem is that it doesn't give you ability to crop the image you have taken from the camera.

8. You just have to double check the result :)Because of the production of this app my time was saved.

9. This app gives you chance to copy text from pic very easily and fast.

10. It is converting with very great accuracy, whatever words/text present in the image captured.

11. You people are so kind and helpful for people like me who are always busy with their schedule.

1. Fix Text Scan Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Text Scan Pro: Restarting the app will resolve most errors.
2. Update the Text Scan Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Text Scan Pro" » Open Text Scan Pro - Text OCR Recog » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Text Scan Pro » click "UPDATE".
3. Clear Text Scan Pro - Text OCR Recog app cache: Clearing cached data will force your app to retrieve the latest data directly from Text Scan Pro servers.
   1. On Android, goto Settings » Apps » Select "Text Scan Pro - Text OCR Recog" » click Storage » click "Clear Cache".
4. Check Text Scan Pro app permissions. If any of these permissions required to use your device's features are disenabled, Text Scan Pro might not work.
5. Uninstall and reinstall Text Scan Pro. If nothing else has worked, completely uninstall Text Scan Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Text Scan Pro not working

2. Fix Text Scan Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Text Scan Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Text Scan Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Text Scan Pro may not be able to connect to the Internet when running in the background.