Published by jpost.com on Dec 24, 2023

contact Jerusalem Post Chat with our AI-based Jerusalem Post Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Jerusalem Post?



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Why chat with our AI Jerusalem Post Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Jerusalem Post.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The last 6 months no so good: half of the time I cannot open the articles from notifications, and most of the time, after reading an article opened from a notification, I cannot go back to the main page.

2. I like the newspaper's but the app is a waste of time, especially with all the ads.For the last 24 hours I only get a white screen when I try to open an article.

3. I understand the need for ads, but this is too much! Can you imagine a newspaper or magazine with obnoxious ads that prevents you from turning the page? That's what this is like!!Truthfully I would like to give this app 5 stars.

4. Links to replies don't work because of a simple formatting error, http vice https.

5. Only J POST makes noise so Quiet Already! Thank you.Used to work very well.

6. Too many video ads with loud volume as default, and now you can't even close them for several seconds!! Makes it very unpleasant to use the app.

7. I understand the necessity for ads? But audio ads destroy the atmosphere for me, and make it impossible to read in public, or while someone is sleeping near me.The new update is awful.

8. A real POS.August 2022 You've done it again!!! Video ads with sound blasting as default.

9. I can no longer click on push notifications to lead directly to the mentioned article.

10. There are other news apps from which to choose which actually work.

11. I must turn my ringer all the way down or you hear the J Post alert all over the place.

Steps to Troubleshoot & Fix Jerusalem Post Issues

1. Fix Jerusalem Post Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jerusalem Post: Restarting the app will resolve most errors.
  2. Update the Jerusalem Post App. Here is how:
    1. On Android goto PlayStore » Search for "Jerusalem Post" » Open Jerusalem Post » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jerusalem Post » click "UPDATE".
  3. Clear Jerusalem Post app cache: Clearing cached data will force your app to retrieve the latest data directly from Jerusalem Post servers.
    1. On Android, goto Settings » Apps » Select "Jerusalem Post" » click Storage » click "Clear Cache".
  4. Check Jerusalem Post app permissions. If any of these permissions required to use your device's features are disenabled, Jerusalem Post might not work.
  5. Uninstall and reinstall Jerusalem Post. If nothing else has worked, completely uninstall Jerusalem Post then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jerusalem Post not working


2. Fix Jerusalem Post Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jerusalem Post be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jerusalem Post not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jerusalem Post may not be able to connect to the Internet when running in the background.

Reported Issues

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