Contact AozoraBunko Viewer Customer Service

Why should I report an Issue with AozoraBunko Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toshihiro Yagi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love this app but after the most recent update all of my bookmarks and completed works are gone... It will also occasionally crash when I try to open a piece in progress and then it clears my progress on that piece.please fix this -some stories do not open if you search the author and view their worksStories fail to load.

2. It starts to keep loading and not showing anything but '読込中です' after several transitions of screens.

3. Useless.とても使いやすいアップです。長い間読みたかった本がたくさん入っています。ありがとうございます。Frequent bugs and errors.

1. Fix AozoraBunko Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AozoraBunko Viewer: Restarting the app will resolve most errors.
2. Update the AozoraBunko Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "AozoraBunko Viewer" » Open AozoraBunko Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AozoraBunko Viewer » click "UPDATE".
3. Clear AozoraBunko Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from AozoraBunko Viewer servers.
   1. On Android, goto Settings » Apps » Select "AozoraBunko Viewer" » click Storage » click "Clear Cache".
4. Check AozoraBunko Viewer app permissions. If any of these permissions required to use your device's features are disenabled, AozoraBunko Viewer might not work.
5. Uninstall and reinstall AozoraBunko Viewer. If nothing else has worked, completely uninstall AozoraBunko Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AozoraBunko Viewer not working

2. Fix AozoraBunko Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AozoraBunko Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AozoraBunko Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AozoraBunko Viewer may not be able to connect to the Internet when running in the background.