Published by PT Jawa Pos Group Multimedia on Aug 8, 2024

contact JawaPos.com Chat with our AI-based JawaPos.com Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with JawaPos.com?



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Why chat with our AI JawaPos.com Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of JawaPos.com.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Sudah daftar pake PC sudah bayar langganan, pas login lewat HP Android, ga ada respons... Pas masukin username dan password, terus pencet "Login", ga terjadi apa apa.. ga ada pesan sukses atau error, ataupun masuk ke halaman lain, benar2 tidak terjadi apapun... Jadi rugi saya bayar tp ga bisa baca koran.Login selalu tidak bisa padahal sudah langganan dan punya akungak ada pilihan share beritanya? masa harus copy paste berita sebanyak itu kl mau share berita penting ke keluarga ato kerabat?Mohon bisa ditambahkan fitur dark mode.Seringkali membuat hp saya 'hang', mesti restart hp, menunggu perbaikan versi tidak kunjung ada.

2. Informative, i likebit very muchSelalu close appNggak bisa share berita ke orang lain.Ga bisa login.

Steps to Troubleshoot & Fix JawaPos.com Issues

1. Fix JawaPos.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JawaPos.com: Restarting the app will resolve most errors.
  2. Update the JawaPos.com App. Here is how:
    1. On Android goto PlayStore » Search for "JawaPos.com" » Open JawaPos.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JawaPos.com » click "UPDATE".
  3. Clear JawaPos.com app cache: Clearing cached data will force your app to retrieve the latest data directly from JawaPos.com servers.
    1. On Android, goto Settings » Apps » Select "JawaPos.com" » click Storage » click "Clear Cache".
  4. Check JawaPos.com app permissions. If any of these permissions required to use your device's features are disenabled, JawaPos.com might not work.
  5. Uninstall and reinstall JawaPos.com. If nothing else has worked, completely uninstall JawaPos.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JawaPos.com not working


2. Fix JawaPos.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JawaPos.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JawaPos.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JawaPos.com may not be able to connect to the Internet when running in the background.

Reported Issues

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