Published by Document Viewer 2019

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Document Viewer 2019 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Japanese Dictionary Customer Insights

1. JSHO Japanese dictionary app is much better.Does what you expect, but the lack of offline handwriting recognition makes it rather average compared to other Japaneae dictionaries.So cool.best app for translation and learning.it have hand writing and some tabs for lessons,news.i offer to every one wants to learn japanese.

2. I cannot used in class since they will be randomly popup.The drawing kanji part was fun and useful, but the ads are now completely overwhelming and too obtrusive, and some quasi adult.. Used to be good to use with my kids.This app does everything other Japanese to English dictionary does.

3. خیلی خوبهThe best features of this app compared to other jisho type apps: a draw kanji feature with a really good detection algorithmAlmost everything i need is here such as kanji and its strokes orders.

4. It even beats imo the best ios Jap to Eng dictionary (the old version Shirabe Jisho by Blazej Stanek).

5. Will be uninstalling and finding a new one.Uninstall because popups ads(with sounds) Its was the best dictionary apps.

6. And on top of that that, has the most accurate Japanese handwriting recognition I've ever seen.

7. I do a lot of translating on my phone so I need a reliable dictionary.

8. Good job!Top #1 Japanese-English dictionary? Yeah right.

9. Recently I have run into a glitch where if I go to a different app to copy something and switch back, nothing comes up when I type in what I want to know.

10. It's missing many very common Japanese words.

11. A lot of the time the results aren't any better than Google translate either.

Steps to Troubleshoot & Fix Japanese Dictionary Issues

1. Fix Japanese Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Japanese Dictionary: Restarting the app will resolve most errors.
  2. Update the Japanese Dictionary App. Here is how:
    1. On Android goto PlayStore » Search for "Japanese Dictionary" » Open Japanese Dictionary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Japanese Dictionary » click "UPDATE".
  3. Clear Japanese Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Japanese Dictionary servers.
    1. On Android, goto Settings » Apps » Select "Japanese Dictionary" » click Storage » click "Clear Cache".
  4. Check Japanese Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, Japanese Dictionary might not work.
  5. Uninstall and reinstall Japanese Dictionary. If nothing else has worked, completely uninstall Japanese Dictionary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Japanese Dictionary not working


2. Fix Japanese Dictionary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Japanese Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Japanese Dictionary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Japanese Dictionary may not be able to connect to the Internet when running in the background.

Reported Issues