Published by Enpass Technologies Inc on Nov 28, 2024

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What users are saying

1. Any upper case letters in the email address used to make the purchase must also be upper case when using that email address to active Enpass on other devices.)it was very good before thr last update, and somehow they made it even better, mostly.

2. The premium version is unlimited, and has the option of multiple vaults, and multiple devices under the same subscription.The update broke synching if your default browser was Firefox with Tab Queue enabled.

3. Here's hoping they take example of SPB Wallet or others in the market, to modernize it, especially now that they changed price models and many people will expect more for their subscription.Enpass has been a dependable password manager, with little or no cost.

4. When the app works, it's wonderful.Very usable password storage app, I would recommend it... and it's worth paying to upgrade to the premium version.

5. I'm mentioning it to possibly help others and also make Enpass aware of it in case they want to fixI tried Dashlane Premium for a year and loved it.

6. I've been using Enpass on multiple devices that use various platforms, and it's been consistently reliable.

7. I really like how well it integrates into Android for password management and the v6 update was a very nice UI upgrade! They have a Windows app which lets you use the same vault on both systems (be ready to pay for it, again, if you want any of the advanced features).

8. I understand that the tablet has a "semi-proprietary" version of Android OS on it, so I am *not* blaming Enpass Tech.

9. Had it not been for the desktop app, I don't think I could have retrieved all my passwords.This password manager, has one thing or two going for it.

10. I solved my problem by using the desktop version to backup my passwords, upgraded the desktop to the new version and restoring my passwords.

11. One is the option to choose a cloud to be able to synchronize through devices, the other is that data never leaves a device unencrypted so it's very safe.

Steps to Troubleshoot & Fix Enpass Password Manager Issues

1. Fix Enpass Password Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Enpass Password Manager: Restarting the app will resolve most errors.
  2. Update the Enpass Password Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Enpass Password Manager" » Open Enpass Password Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Enpass Password Manager » click "UPDATE".
  3. Clear Enpass Password Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Enpass Password Manager servers.
    1. On Android, goto Settings » Apps » Select "Enpass Password Manager" » click Storage » click "Clear Cache".
  4. Check Enpass Password Manager app permissions. If any of these permissions required to use your device's features are disenabled, Enpass Password Manager might not work.
  5. Uninstall and reinstall Enpass Password Manager. If nothing else has worked, completely uninstall Enpass Password Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Enpass Password Manager not working


2. Fix Enpass Password Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Enpass Password Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Enpass Password Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Enpass Password Manager may not be able to connect to the Internet when running in the background.

Reported Issues

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