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Why should I report an Issue with Merck Live?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Neetable to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Merck Live Customer Insights
Steps to Troubleshoot & Fix Merck Live Issues
1. Fix Merck Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Merck Live: Restarting the app will resolve most errors.
Update the Merck Live App. Here is how:
On Android goto PlayStore » Search for "Merck Live" » Open Merck Live » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Merck Live » click "UPDATE".
Clear Merck Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Merck Live servers.
Check Merck Live app permissions. If any of these permissions required to use your device's features are disenabled, Merck Live might not work.
Uninstall and reinstall Merck Live. If nothing else has worked, completely uninstall Merck Live then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Merck Live not working
2. Fix Merck Live Server issues & Internet Connection
Check network connection: An unstable Internet will make Merck Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Merck Live not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Merck Live may not be able to connect to the Internet when running in the background.