Published by SLICE Digital Ltd. on Jun 18, 2024

Report an issue with Powerball & Mega Millions.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Powerball & Mega Millions?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SLICE Digital Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Powerball & Mega Millions Customer Insights

1. You have to upgrade to scan all 5 lines, it doesn't give you the ability to select which lines it is scanning.

2. Then there's the upgrade ads...Only let's you scan 2 lines, have to pay to upgrade anymore.

3. Let's you scan two lines then wants you to pay monthly if you want to scan more.

4. So if you have 4 lines of numbers, it will only scan 2 & those are random.

5. Tried 3 more times till it finally could update the results but it could not read any of the lines on my Poweball ticket.

6. I'd rather have more ads and scan my 10 lines.

7. It's flashy but not worth the price since I can use my eyes to see if I won.The app is far easier to use than the regular website, which gives rows and rows of winning numbers due to the several winning combinations, almost all of which are prizes for just a few bucks.

8. 1.) Limited to 2 lines of results (trial/free? version) 2.) You have to manually tell it how many lines to look for.

9. It could be useful if I decided to spend the money on it, but I am not willing to take that chance...and I am not going to 'Try it free' and be inundated with spam.In what world do you think I should pay a monthly fee for a lottery app? That's obscene.

10. I couldn't even use this b/c it won't let you scan more than 2 draws at a time.

11. And you only get 2 lines unless you upgrade.

Steps to Troubleshoot & Fix Powerball & Mega Millions Issues

1. Fix Powerball & Mega Millions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Powerball & Mega Millions: Restarting the app will resolve most errors.
  2. Update the Powerball & Mega Millions App. Here is how:
    1. On Android goto PlayStore » Search for "Powerball & Mega Millions" » Open Powerball & Mega Millions » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Powerball & Mega Millions » click "UPDATE".
  3. Clear Powerball & Mega Millions app cache: Clearing cached data will force your app to retrieve the latest data directly from Powerball & Mega Millions servers.
    1. On Android, goto Settings » Apps » Select "Powerball & Mega Millions" » click Storage » click "Clear Cache".
  4. Check Powerball & Mega Millions app permissions. If any of these permissions required to use your device's features are disenabled, Powerball & Mega Millions might not work.
  5. Uninstall and reinstall Powerball & Mega Millions. If nothing else has worked, completely uninstall Powerball & Mega Millions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Powerball & Mega Millions not working


2. Fix Powerball & Mega Millions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Powerball & Mega Millions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Powerball & Mega Millions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Powerball & Mega Millions may not be able to connect to the Internet when running in the background.

Reported Issues

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