Published by NIC Inc. on Jan 29, 2024

Report an issue with Hawaii Courts.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hawaii Courts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NIC Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hawaii Courts image 1 contact Hawaii Courts image 2

About Hawaii Courts

1. The Hawaii Courts app brings together tools and resources developed by the Hawaii State Judiciary and other key partners to improve access to justice.

2. The Hawaii State Judiciary’s mission is to administer justice in an impartial, efficient, and accessible manner in accordance with the law.

3. There is also information about how to find a lawyer, how to connect with a civil legal service provider, and alternatives to litigation, including mediation.

4. We realize our efforts have far-reaching impacts upon the lives of those who depend on the courts to resolve disputes and ensuring justice.

5. With this app, you may find court records, locate a court near you, find court forms, and pay fines.

6. We hope the information provided will be valuable to you.

Hawaii Courts Customer Insights

1. Website still works fine without the app.This app is not even available on certain times n certain days y make an app if u cannot use em whenever u like... STUPID!!!!Getting error messages for the last month, junk app now can't use at allVery helpful and has a lot of useful infoSo far I've been successful with my inquiries.

2. Needs to be magnified to read.It's a great app, but lately it hasn't been allowing me to access e kokua.

3. See if you are being told the truth- it eliminates confusion and hours of anxiety.

4. The spreadsheet format is rather difficult to comprehend until you get used to the back and forth scrolling for information on 1 case.

5. When the person has alot of history, its a jumble at first.

6. Very helpful app for verifying convictions.

7. No complaints other than the scheduled downtime that they take.

8. All of it is a matter of public record.

9. It isn't very simple to use until you get the hang of it, then it's pretty logical.

10. Good search engine.

11. It comes in very handy in my profession.

Steps to Troubleshoot & Fix Hawaii Courts Issues

1. Fix Hawaii Courts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hawaii Courts: Restarting the app will resolve most errors.
  2. Update the Hawaii Courts App. Here is how:
    1. On Android goto PlayStore » Search for "Hawaii Courts" » Open Hawaii Courts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hawaii Courts » click "UPDATE".
  3. Clear Hawaii Courts app cache: Clearing cached data will force your app to retrieve the latest data directly from Hawaii Courts servers.
    1. On Android, goto Settings » Apps » Select "Hawaii Courts" » click Storage » click "Clear Cache".
  4. Check Hawaii Courts app permissions. If any of these permissions required to use your device's features are disenabled, Hawaii Courts might not work.
  5. Uninstall and reinstall Hawaii Courts. If nothing else has worked, completely uninstall Hawaii Courts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hawaii Courts not working


2. Fix Hawaii Courts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hawaii Courts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hawaii Courts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hawaii Courts may not be able to connect to the Internet when running in the background.

Reported Issues