Contact Radio Free Asia Customer Service

Why should I report an Issue with Radio Free Asia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Radio Free Asia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. RFA’s free and redesigned app provides the latest news, podcasts, videos and in-depth features regardless of your location.

2. Understand the stories shaping Asia with award-winning journalism from Radio Free Asia.

3. The RFA app was designed with your privacy and security at its core.

1. Easy to find the news from all over the world and can download too.I enjoy using RFA very much since it provides current news to my notices fast and accurate from time to time, my appreciations to the App.Most of the news clippings from China and language option also of China.Wish you have traditional Chinese as an option rather than just simplified Chinese writing.Reliable and informative always up-to-date.Great app very useful.

2. Having audio for most articles, which follow the text, is great for second language learners and those who prefer to listen to news.

3. I would like to see more community, society, and cultural articles alongside politics.This worked perfectly on my Sony Xperia, however on my Huawei I can only get news on three countries - Cambodia, China, Myanmar.

4. The news are sometimes very shocking about the situation in South East Asia where the military took over the government's and more cut of free speech/ democracy and personal freedom and human rights.

5. The situations make me very sad....thank to RFA news I can see the truth.It is a great information app to get the local language news.

6. Can't work out why.Very good that RFA EXISTING still and not locked down ......very helpful to stay up to date with honest and true news.

7. The news articles in Khmer are clearly written.

8. It is very easy to access to read all news.A nice app for News.

9. There is obvious (and understandable) bias towards the dissolved CNRP opposition political party and US/western political interests and stance.

10. An option to increase/decrease text size would be useful.

11. Live radio reception is very clear.

1. Fix Radio Free Asia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Free Asia: Restarting the app will resolve most errors.
2. Update the Radio Free Asia App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Free Asia" » Open Radio Free Asia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Free Asia » click "UPDATE".
3. Clear Radio Free Asia app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Free Asia servers.
   1. On Android, goto Settings » Apps » Select "Radio Free Asia" » click Storage » click "Clear Cache".
4. Check Radio Free Asia app permissions. If any of these permissions required to use your device's features are disenabled, Radio Free Asia might not work.
5. Uninstall and reinstall Radio Free Asia. If nothing else has worked, completely uninstall Radio Free Asia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Free Asia not working

2. Fix Radio Free Asia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Free Asia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Free Asia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Free Asia may not be able to connect to the Internet when running in the background.