Published by Mathrubhumi on May 30, 2024

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Why should I report an Issue with Mathrubhumi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mathrubhumi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mathrubhumi

1. With a refreshing new design, the Android edition of the Mathrubhumi (മാതൃഭുമി) Newspaper now delivers the power of journalism directly to your phone with latest news, regional news, cartoons, videos and photos streamed live 24/7.

2. The various news categories covered are Top News, District news feeds from the 14 districts of Kerala, World News, India News, Kerala News, Science and Technology, Movies, Health, News Specials, Travel, Agriculture, NRI News, Books, Women's affairs, Sports, Business etc.

3. The App consists of various sections such as Latest News, Sections, Districts, Gallery and Other News, containing all news categories covered by the Newspaper.

4. All news items, images and videos can be shared with your friends and family through email, social media or by any wireless connectivity option supported by your device.

5. An easy Bookmark saving option is also provided to the user to save favourite news items on the device.

6. Read all the news from Kerala's favourite Newspaper now on the move anywhere anytime!

7. The new reader-friendly layout allows users to read their favourite news on all smart phones with ease.

8. Mathrubhumi App keeps you updated on the latest Malayalam News and English News from all over the world.

9. All the news stories are locally stored in your device for off-line viewing as well.

10. The Gallery consists of Daily Cartoons, Kakadrishti - the front page cartoon, Photos and Videos streamed from Mathrubhumi servers and are updated regularly.

11. An App user guide is also provided along with the Application to enable users to navigate the app easily.

Mathrubhumi Customer Insights

1. Earlier post: App is good, nevertheless an issue is noticed at the bottom of every news after the app upgrade in "What is your reaction section", infact while giving votes, the Sad emoji (last one) 😔 doesn't appear.

2. Superbly irritating.I used your app for many years and after your latest UI update, it takes alot to swipe the news pages.

3. From the latest update it demands high speed internet to provide full page news to be read.

4. When you read a news and then swipe back to the main page then click on some other news to read, the app hangs most of the time.

5. I have been using this app since 5-6 years.With every updates it is becoming difficult for the users to experience a smooth reading.

6. This new UI have made it a lot more difficult for users and it takes so much time to upload each news.

7. Suggest to reduce the number of emojis to fit in the mobile screen; and also keep Sad emoji too at appropriate place!The new updates have destroyed the old charm of the app.

8. It just opens to a blank page or says I am offline while others app works.- Major UI and UX overhaul required.

9. - Prominent breaking news section.

10. It is spoiling the mood of the day when you get to see the headlines but not the detailed news.

11. All others namely 'Happy, Unmoved, Amused, Exited and Angry' emojis appears.

Steps to Troubleshoot & Fix Mathrubhumi Issues

1. Fix Mathrubhumi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mathrubhumi: Restarting the app will resolve most errors.
  2. Update the Mathrubhumi App. Here is how:
    1. On Android goto PlayStore » Search for "Mathrubhumi" » Open Mathrubhumi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mathrubhumi » click "UPDATE".
  3. Clear Mathrubhumi app cache: Clearing cached data will force your app to retrieve the latest data directly from Mathrubhumi servers.
    1. On Android, goto Settings » Apps » Select "Mathrubhumi" » click Storage » click "Clear Cache".
  4. Check Mathrubhumi app permissions. If any of these permissions required to use your device's features are disenabled, Mathrubhumi might not work.
  5. Uninstall and reinstall Mathrubhumi. If nothing else has worked, completely uninstall Mathrubhumi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mathrubhumi not working


2. Fix Mathrubhumi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mathrubhumi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mathrubhumi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mathrubhumi may not be able to connect to the Internet when running in the background.

Reported Issues

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