Contact Kids Garden Customer Service

Why should I report an Issue with Kids Garden: Preschool Learn?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KiDEO (formerly forqan smart tech) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My granddaughter love to play it..My son lost interest due to the ad interruptions!Difficult to figure out what to do too difficult for my 3 year oldAd pooped up right after he clicked on a game really hate how these have hads that take the kids out of their gameMy 4 year old loves it very easy for him to use.

2. as of today 6/18/2019 it still freezes and want a refund.Game stops working at level 2 .. No way around it.. DONT EVEN BOTHER WASTE OF TIME 9/5/2020 Just like I said in the first text.

3. The kids love it! But the ads are ridiculous!!! You need to do some thing about them.Like the learn game.

4. When you get to level 2 game stops you can do nothing but exit app.installed quick as something for young child.

5. its easy to learn and play but ever since we paid for ad free, it freezes notoriously.

6. I would rather pay for quality apps then have the market overflow with subpar f2p.Less attractive to my kids.

7. My daughter loves this game.

8. Will be uninstall for now.It is a great game.

9. Aware it says adds, but way to many adds.

10. But, keep upgrading your apps.

11. They find it a bit boring.

1. Fix Kids Garden Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kids Garden: Restarting the app will resolve most errors.
2. Update the Kids Garden App. Here is how:
   1. On Android goto PlayStore » Search for "Kids Garden" » Open Kids Garden: Preschool Learn » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Garden » click "UPDATE".
3. Clear Kids Garden: Preschool Learn app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Garden servers.
   1. On Android, goto Settings » Apps » Select "Kids Garden: Preschool Learn" » click Storage » click "Clear Cache".
4. Check Kids Garden app permissions. If any of these permissions required to use your device's features are disenabled, Kids Garden might not work.
5. Uninstall and reinstall Kids Garden. If nothing else has worked, completely uninstall Kids Garden then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kids Garden not working

2. Fix Kids Garden Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kids Garden be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kids Garden not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kids Garden may not be able to connect to the Internet when running in the background.