Published by Fancy Mobile Apps

Report an issue with Fancy Clean.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Fancy Clean - junk cleaner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fancy Mobile Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fancy Clean - junk cleaner image 1 contact Fancy Clean - junk cleaner image 2

Fancy Clean Customer Insights

1. And those files can't be recovered if deleted.Looks working on my phone except it can not intercept and kill malwaresHelpful, but to much ads and loudy sounds talking disturbing while I'm using the other apps hayyyyy what should I do am already resettings my phone but still the same!?πŸ˜’πŸ˜ͺFancy colours & rockets had me sold for the first minute, however, the inaccurate wifi speed put a spanner in the works.

2. I hope you get them fixed and I am sure this will work very greatly.πŸ˜€πŸ˜€πŸ˜€πŸ€¨πŸ€¨πŸ€¨So i checked 4 apps to see how much cache they had, installed this app, watched 4 ads, had to tell it no to notifications 4 times, ran the app, it said I had 21 viruses and I needed some virus cleaner... (I bought the phone brand new 3 days ago) let it run again, then checked the 4 apps again, 2 of the apps had more cache than it did before running the cleaner app and the other 2 were the same.

3. I don't mind the ads, this is how to have these great apps, but they don't have to blast out so loud.Great app keeps my phone running smoothly and protects against viruses too.

4. I paid for the premium and when I went to the duplicate files delete option it says I deleted the files but it didn't.

5. Updates were nice also thanks so much!.The newest update and icon Big Files Cleaner jeeps trying to remove large files from my SD card that I access frequently.

6. Optimized them all & issue fixed & feeling happy...not! My dud photos were cleaned by touching the Back key on my phone.

7. It shows the same files and how big of the files that were to be deleted (211.1M). This happens every time I click on it.

8. I deleted alot of apps and photos.

9. First of all, yeah it made my phone faster, but it takes advantage of the fact that I trust the app.

10. I randomly decided to navigate back to Battery Now 78 apps to optimize, then 38, round 4, 22 of the same apps.

11. Once my phone gets past 2 yrs it messes up.I love this app! But a bit of problems, though.

Steps to Troubleshoot & Fix Fancy Clean Issues

1. Fix Fancy Clean Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fancy Clean: Restarting the app will resolve most errors.
  2. Update the Fancy Clean App. Here is how:
    1. On Android goto PlayStore » Search for "Fancy Clean" » Open Fancy Clean - junk cleaner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fancy Clean » click "UPDATE".
  3. Clear Fancy Clean - junk cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Fancy Clean servers.
    1. On Android, goto Settings » Apps » Select "Fancy Clean - junk cleaner" » click Storage » click "Clear Cache".
  4. Check Fancy Clean app permissions. If any of these permissions required to use your device's features are disenabled, Fancy Clean might not work.
  5. Uninstall and reinstall Fancy Clean. If nothing else has worked, completely uninstall Fancy Clean then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fancy Clean not working


2. Fix Fancy Clean Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fancy Clean be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fancy Clean not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fancy Clean may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi! I would like to cancel my fancy cleaner subscription. Thank you!

    β€” by Arely 2 years ago

  • it is so useless

    β€” by tsz kin Cheng 2 years ago