Contact Chinese Chinesimple Dictionary Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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1. But it lacks of sample sentencesvery helpful, best app for learning chinese and premium package is very cheap.非常好。I'm so happy with this apps.

2. I will say idioms with longer entries seem to crash the app but this is a recent error and I must say for 3 years of using this app it has been a very helpful oneReally like this app.

3. Good user interface and helpful for seeing words related to the character i am looking up.

4. But the lessons and dictionary work alright.In my opinion this is one of the best Chinese English dictionaries.

5. Can't seem to go to "Strokes" or "write the story" or any part of the game outside of the reading comprehension game.

6. It has lessons, sentences, HSK indexing, and has tons of terms from the most common to the least common.

7. It also links nicely between their other apps, which is a great feature.

8. Bought it for the lessons and dictionary.

9. I think there's a bug as it keeps blanking when I try to access other games.

10. Do that and it would definitely be 5 stars!This dictionary is really good and extremely useful.

11. I'd love if it also told you what (if any) character's HSK level is.

1. Fix Chinese Chinesimple Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chinese Chinesimple Dictionary: Restarting the app will resolve most errors.
2. Update the Chinese Chinesimple Dictionary App. Here is how:
   1. On Android goto PlayStore » Search for "Chinese Chinesimple Dictionary" » Open Chinese Chinesimple Dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chinese Chinesimple Dictionary » click "UPDATE".
3. Clear Chinese Chinesimple Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Chinese Chinesimple Dictionary servers.
   1. On Android, goto Settings » Apps » Select "Chinese Chinesimple Dictionary" » click Storage » click "Clear Cache".
4. Check Chinese Chinesimple Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, Chinese Chinesimple Dictionary might not work.
5. Uninstall and reinstall Chinese Chinesimple Dictionary. If nothing else has worked, completely uninstall Chinese Chinesimple Dictionary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chinese Chinesimple Dictionary not working

2. Fix Chinese Chinesimple Dictionary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chinese Chinesimple Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chinese Chinesimple Dictionary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chinese Chinesimple Dictionary may not be able to connect to the Internet when running in the background.