Published by Eesti Rahvusringhääling on Aug 16, 2024

contact ERR Chat with our AI-based ERR Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ERR?



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Why chat with our AI ERR Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ERR.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I wish there was possibility to rewind and forward videos by 10 seconds by double tapping, like on YouTube.Have been trying to use it for listening to Raadio 2 and it keeps stalling after every 2-3 minutes5 stars for the app, 0 stars for russiaphobia...wake up folks, russians are not the enemy, the enemy is hate.Not possible to download app on smart TV.Good app, a bit laggy and glitchy here and thereLacking.

2. It only displays the err.ee website inside the appMajor Estonian news source from a central Estonian political perspective.Hook up the good newsNothing so farKohutav õnnetus, tore ja vajalik äpp, aga striim katkeb pidevalt ja sellepärast on äpp täiesti kasutu.

3. Err.ee kodulehel "otse" töötab ilusti, ei katke.

Steps to Troubleshoot & Fix ERR Issues

1. Fix ERR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ERR: Restarting the app will resolve most errors.
  2. Update the ERR App. Here is how:
    1. On Android goto PlayStore » Search for "ERR" » Open ERR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ERR » click "UPDATE".
  3. Clear ERR app cache: Clearing cached data will force your app to retrieve the latest data directly from ERR servers.
    1. On Android, goto Settings » Apps » Select "ERR" » click Storage » click "Clear Cache".
  4. Check ERR app permissions. If any of these permissions required to use your device's features are disenabled, ERR might not work.
  5. Uninstall and reinstall ERR. If nothing else has worked, completely uninstall ERR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ERR not working


2. Fix ERR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ERR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ERR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ERR may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!