Contact Scripture Citation Index Customer Service

Why chat with our AI Scripture Citation Index Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Scripture Citation Index.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. To "fix" this I turned off auto updates, so I could control when an update occurred, and if necessary download a new index on a fast wifi or strong cell signal.

2. I have also sent feedback via the apps feedback option and included the system logs.I'm experiencing the same thing the previous reviewer mentioned - The database no longer downloads (on Samsung Galaxy S9).

3. I'll give give stars when the developer finds a way to use old index while new index is downloading or dynamic delta index updatesAmazing app! Technology was inspired to be invented for purposes like this Citation Index.

4. I was frustrated as most updates seem to purge the previous index and force a new download before you can lookup anything.

5. Thanks!UPDATE: It works great now! Thank you! Downloaded the new version today (5/19) and it crashes when I try and do a search.

6. It was a great app when it worked, so I hope that this issue is resolved in a future update.

7. Got a new phone and have the same issue many others are having...can't download database.

8. a second or so later the screen disappears and then nothing... The kindle fire is a little older, HD 10, 7th gen.Great when it works.

9. I hope this description is useful.It was working (kindle fire) but now just comes up and asks to download.

10. Documentary History of the Church, Lectures on Faith, Millennial Star to name a few.Great app to have a lot of Church related materials at your fingertips.

11. **update** Works perfectly after the update to version 2.8.9. Thanks to the developer for responding quickly.

1. Fix Scripture Citation Index Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Scripture Citation Index: Restarting the app will resolve most errors.
2. Update the Scripture Citation Index App. Here is how:
   1. On Android goto PlayStore » Search for "Scripture Citation Index" » Open Scripture Citation Index » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scripture Citation Index » click "UPDATE".
3. Clear Scripture Citation Index app cache: Clearing cached data will force your app to retrieve the latest data directly from Scripture Citation Index servers.
   1. On Android, goto Settings » Apps » Select "Scripture Citation Index" » click Storage » click "Clear Cache".
4. Check Scripture Citation Index app permissions. If any of these permissions required to use your device's features are disenabled, Scripture Citation Index might not work.
5. Uninstall and reinstall Scripture Citation Index. If nothing else has worked, completely uninstall Scripture Citation Index then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Scripture Citation Index not working

2. Fix Scripture Citation Index Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Scripture Citation Index be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Scripture Citation Index not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Scripture Citation Index may not be able to connect to the Internet when running in the background.