Contact VR Browser Customer Service

Why should I report an Issue with VR Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vuplex to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is amazing so far!Cannot change cursor color, back and forward buttons are switching position which is just the stupidest thing ever, new tab button is on the right side and not next to last tab, gyro novement is still active while changing to mouse input, the window slowly rotates so that you need to move it slightly every few minutes, the window cannot be changed to be curved to improve visibility, no ad blocking functionalityOh, my! That's awesome! But here are some problem needing to be fixed: 1st: the keyboard not supporting Chinese 2nd: the buttons stuck sometimes 3rd: no uploading file supporting (but that's not a big deal) 4th: no downloading support (not a big deal too) Also, I want this features: Make the keyboard and those buttons larger - so I can use them easily after I move them further.

2. I have a decent phone, but there's still some minute drift that accumulates and i have to drag the window to un-cramp my view.The best vr browser available, only problem is that if you move or resize a window (or even move your head too much) the cursor kinda lose its "center", it shows your pointer in one place but is actually in another, this render the browser useless, in order to fix this you need to restart the browser multiple times or clean the app data, hope this gets fixed in the next update.

3. This in turn uses less battery and gpu power, anyway great app!!Absolutely amazing! You can browse any website with a vr computer and you can have multiple windows! one thing I would ask for: can you let more mouse buttons work? I mostly mean the scroll wheel.

4. Also I would love to see support to xbox one controller Thanks for the app, Keep up the good work.Great browser, However it seems its still in early stages of development (buggy with mutlipe windows even using a snapdragon 845).

5. My phone screen is only 1080p, so I have to make the windows quite large and move my head a lot to read text, which means the drift issue shows up every few minutes and I have little control to fix it due to laying down.

6. I would love to see a option to turn off head tracking and allow the use of a mouse, would decrease battery usage and allow for comfortable use while laying down in bed! but that's just a hope, nice work!!I am getting frustrated with honor 9 lite.

7. What I’d love to see: Netflix working More responsive mouse scrolling and horizontal mouse scrolling Be able to set the depth of windows independently Enable youtube and twitch to do 1080p/60 mode similar the regular browsers or their respective apps.

8. This leads into the second problem, which is that the drift of the motion sensor combined with limited head movement due to laying down means that it's very hard to keep the windows in one spot.

9. It would be so much better if I could use my scroll wheel to scroll down a web page.Proactive developer and an app that is the first to do something many people would like to do in the mirage solo: use multiple browser windows spatially.

10. One, there is no way to re-center the VR environment once it is running, which makes it very hard to actually move and place windows up at the top of the space since the cursor likes to orbit the top point.

11. App looks great.Honestly a really good browser! I haven't come across anything bad quite yet! However if possible I think you could add support for a controller to controll a cursor in the browser instead of look tracking.

1. Fix VR Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VR Browser: Restarting the app will resolve most errors.
2. Update the VR Browser App. Here is how:
   1. On Android goto PlayStore » Search for "VR Browser" » Open VR Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VR Browser » click "UPDATE".
3. Clear VR Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from VR Browser servers.
   1. On Android, goto Settings » Apps » Select "VR Browser" » click Storage » click "Clear Cache".
4. Check VR Browser app permissions. If any of these permissions required to use your device's features are disenabled, VR Browser might not work.
5. Uninstall and reinstall VR Browser. If nothing else has worked, completely uninstall VR Browser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VR Browser not working

2. Fix VR Browser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VR Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VR Browser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VR Browser may not be able to connect to the Internet when running in the background.