Published by Drillisch Online GmbH on Aug 1, 2024

Report an issue with winSIM Servicewelt.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with winSIM Servicewelt?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Drillisch Online GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact winSIM  Servicewelt image 1 contact winSIM  Servicewelt image 2

About winSIM Servicewelt

1. Machen Sie mit der winSIM Servicewelt App die Verwaltung Ihres Handytarifes auf Ihrem Smartphone oder Tablet noch einfacher! - Prüfen und aktualisieren Sie ganz einfach Ihre persönlichen Kundendaten. - Buchen oder deaktivieren Sie Ihre Zusatzoptionen. - Lassen Sie sich Dienste freischalten oder sperren Sie diese von unterwegs. - Bestellen Sie bequem eine Ersatzkarte oder Multi-/ UltraCard. - Beauftragen Sie unseren Reparaturservice für Ihr Mobiltelefon und rufen Sie den Status der Reparatur jederzeit ab. - Holen Sie sich Hilfe in unseren FAQ Bereich und über das Kontaktformular. - Rufen Sie die benötigten Infos zur Smartphone- und Handynutzung ab. - Bestellen Sie sich ein topaktuelles Smartphone oder Handy in unserem Handyshop.

2. Mit unserer winSIM Servicewelt App haben Sie alles Wichtige im Blick: Rufen Sie Ihre Rechnung mobil ab, buchen Sie passende Tarifoptionen oder aktualisieren Sie Ihre Daten.

3. Alle Vorteile Ihrer Servicewelt jetzt in einer App!

4. Verpassen Sie nie mehr aktuelle Sonderaktionen und Tarif-Highlights!

5. Bitte beachten Sie, dass eine ständige Verfügbarkeit der winSIM Servicewelt App nicht garantiert werden kann.

winSIM Servicewelt Customer Insights

1. I only have a 4g network inside big cities and unstable 3g sometimes and not always.Worst possible service ever they made me multiple contracts ... And the time it took for 1 of them was to long to be canceled and another one they didn't close even thought i submitted a close request and now are refusing to even discuss about it .

2. I requested customer service that I don't need the card anymore after such a long time, but they didn't care.

3. Impractical complicated application (used to manage personal data and phone plans...) Old clients do NOT upgrade to the new advantages offered to attract new clients... There are many other much better SIM provider to choose from ...Useful to know how much data you've used and how much you still have befire the end of the month.

4. I had to stop their charges, because I never used the card, so they then giving you even a higher billDONT DO IT!! TERRIBLE COMPANY!!!! I'm glad there's a platform to warn others about winsim, but 500letters is not enough space to describe all the problems.

5. Multiple times customer service gives incorrect information, rude, and hasnt cared to correct the problem.

6. Try to improve that app cause it's really a downside for the image of your company.Very poor customer service.

7. The client service doesn't make up for their mistake and so on ... Run from it ..This company with it's all services is a real disaster.

8. First they didn't deliver the SIM card, but they were charging my credit card, without providing any services.

9. If you Want to quit you need a mail a messege and a phone all of them at least one month earlier of the expiration date of your program.

10. They offered 20euro credit, then didn't give it, sim doesnt work, and I'm expected to pay for 6months.

11. They made me wait for one month to get a sim card and finally they send nothing.

Steps to Troubleshoot & Fix winSIM Servicewelt Issues

1. Fix winSIM Servicewelt Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart winSIM Servicewelt: Restarting the app will resolve most errors.
  2. Update the winSIM Servicewelt App. Here is how:
    1. On Android goto PlayStore » Search for "winSIM Servicewelt" » Open winSIM Servicewelt » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for winSIM Servicewelt » click "UPDATE".
  3. Clear winSIM Servicewelt app cache: Clearing cached data will force your app to retrieve the latest data directly from winSIM Servicewelt servers.
    1. On Android, goto Settings » Apps » Select "winSIM Servicewelt" » click Storage » click "Clear Cache".
  4. Check winSIM Servicewelt app permissions. If any of these permissions required to use your device's features are disenabled, winSIM Servicewelt might not work.
  5. Uninstall and reinstall winSIM Servicewelt. If nothing else has worked, completely uninstall winSIM Servicewelt then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing winSIM Servicewelt not working


2. Fix winSIM Servicewelt Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make winSIM Servicewelt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to winSIM Servicewelt not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, winSIM Servicewelt may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Why did I receive a letter saying I have been owning, and I also forgot my username on winSIM

    — by Duke Flora 2 years ago