Published by ARD-aktuell on Sep 27, 2024

contact tagesschau - Nachrichten Chat with our AI-based tagesschau Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with tagesschau?



characters left:

Why chat with our AI tagesschau Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of tagesschau.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact tagesschau - Nachrichten image 1   contact tagesschau - Nachrichten image 2


What users are saying

1. A bit strange to have minor things marked as "Eilmeldung" ever so often, but at least i can sort the news by some interests, even localOverall good news app for German/European news, a bit poor on the international side, but that's to be expected for a national broadcaster.

2. this happens on a regular basis - right now for example as well: the videos are not available "Sorry! Der Inhalt konnte nicht geladen werden." :( I have the newest version and I even tried reinstalling..I can't watch Live streaming/ live TV.

3. The previous version was fine, this one just needs a tweak to set it back to a responsive design.As of the 2022-04-13 update they removed the newsticker widget in a news app.

4. Only thing that became a bit more annoying is scrolling up and down very often makes it change pages to the left of right.It is really one of the most news app i ever used.

5. Besides that good work, kudos!Something has gone wrong with the last update, for example looking at the map of daily COVID cases.

6. I'm thinking of uninstalling and reinstalling it to see if that solves it.Decent app for news in Germany.

7. At least no annoying ads and it appears to cover all news necessary.

8. Sometimes the focus is yo much on one topic, but that is a general problem regarding the news team not the app.

9. As someone not interested in sports news, it would be great to have a way to it out of those.

10. "No news like that" button would do.

11. The top news concept is really comfortable to use.

Steps to Troubleshoot & Fix tagesschau Issues

1. Fix tagesschau Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart tagesschau: Restarting the app will resolve most errors.
  2. Update the tagesschau App. Here is how:
    1. On Android goto PlayStore » Search for "tagesschau" » Open tagesschau - Nachrichten » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for tagesschau » click "UPDATE".
  3. Clear tagesschau - Nachrichten app cache: Clearing cached data will force your app to retrieve the latest data directly from tagesschau servers.
    1. On Android, goto Settings » Apps » Select "tagesschau - Nachrichten" » click Storage » click "Clear Cache".
  4. Check tagesschau app permissions. If any of these permissions required to use your device's features are disenabled, tagesschau might not work.
  5. Uninstall and reinstall tagesschau. If nothing else has worked, completely uninstall tagesschau then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing tagesschau not working


2. Fix tagesschau Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make tagesschau be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to tagesschau not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, tagesschau may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!