Published by StayFriends GmbH on Jul 16, 2024

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Why should I report an Issue with StayFriends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StayFriends GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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StayFriends Customer Insights

1. Stayfriends developers: the default should NOT be to renew, that would save you a lot of complaints on the web, not just hereStupid scam, no ones on it and if you chose to cancel they want you to pay to remove your information.It keeps shutting down and clicking on item, well just cycles you right back to your profile..The email address I signed up with is not active anymore.

2. Beware! Goldmitgliedschaft defaults to automatically renew so you have to take extra action to stop it from charging you.

3. How can I get into my account to change to my new email address.

4. Cannot log into my old account and it won't let me sign up for a new one....anybody can help?Not enough scope, can't reach groups.

5. Have a new email address.

Steps to Troubleshoot & Fix StayFriends Issues

1. Fix StayFriends Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart StayFriends: Restarting the app will resolve most errors.
  2. Update the StayFriends App. Here is how:
    1. On Android goto PlayStore » Search for "StayFriends" » Open StayFriends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StayFriends » click "UPDATE".
  3. Clear StayFriends app cache: Clearing cached data will force your app to retrieve the latest data directly from StayFriends servers.
    1. On Android, goto Settings » Apps » Select "StayFriends" » click Storage » click "Clear Cache".
  4. Check StayFriends app permissions. If any of these permissions required to use your device's features are disenabled, StayFriends might not work.
  5. Uninstall and reinstall StayFriends. If nothing else has worked, completely uninstall StayFriends then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing StayFriends not working


2. Fix StayFriends Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make StayFriends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to StayFriends not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, StayFriends may not be able to connect to the Internet when running in the background.

Reported Issues